Tag Archives: Recruiter App

With Naukri Referral tool, a recruiter can:

*  Share a Job on Naukri or post a Referral only Job, for Employees

*  Share multiple jobs in a single mailer to all your employeesCustomize referral mailers

*  Import and manage contacts from multiple sources

*  Allow employees to share jobs on their social and professional networks

*  Engage your employees using points and badges system

*  Track and manage referral applies in a single interface

*  Generate Reports on referral activity as well as payout due

Want to know more? Click here to read about Naukri Referral Tool in detail.

A super-user has the admin rights on the entire account created for a company.
In addition,  create/delete/manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions.

Super-user can also post jobs, manage responses through response manager.

A sub-user can post jobs, manage responses through response manager and change her sub-user password.

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,

• Login to your recruiter’s account as a super-user
• Hover on photo icon on the top right of the screen and click on ‘Manage Sub-Users’

• Select the sub-user to whom you wish to assign Resdex permissions for example and click on the ‘Edit’ icon against that sub-user.
  

• In the dialog that opens up, check the products under the ‘Permissions’ section and click OK.
  

You should create as many sub-users as the number of different individuals accessing Naukri.com Recruiter account.

In case you are facing any issues in adding more sub-users,
please contact our nearest branch office or write to us at support@naukri.com.

Yes, you can purchase more Resdex licenses for your users.
For this, you can contact us at any of our branches

Steps for Super-User are as follows:-

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Sub-Users” page.
3. Click on Add button.
4. Enter the email address of the recruiter. The email address entered in username will be used for communication as well. Assign required permissions. Click on Add.
5. The new user will start appearing in Pending Users section.

Steps for Sub-User are as follows:-

1. A verification mail will be sent on the added email ID. User needs to click on the verification link.
2. As soon as the user verifies her email, she will be moved to Approved Users section in Manage Users section of super user account.
3. Also, the user will be taken to Generate password page ( as happening previously)
4. User can then login to her user account.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

Please select yourself as “Un-registered” at the time of purchasing Naukri (Info Edge) services.

You can login in official website of GST for registration details.

The same can be confirmed to our concerned sales person or Customer support team within the same month of transaction.

The same can be communicated to sales person. Details can be verified in proforma invoice shared by sales person.

Also GST details can be shared with gst.customer@infoedge.in

For general GST related queries, please refer clients to https://recruiterzone.naukri.com/gst-implementation-for-naukri-customers/

For further queries, below are the POCs:-
1st : Concerned sales person

2nd : gst.customer@infoedge.in

3rd : support@naukri.com

• Know Your Customer (KYC) is mandatory requirement to enable us to know / understand our customers better and help us protect your identity as well as our jobseekers
• Process of KYC includes verifying the identity and address of customers
• KYC document approval is needed for activation of any new subscription.
  In case of non-compliance, newly purchased subscriptions will not be activated for use.

Naukri.com is committed to protecting the data provided to us by our users and increasing the security of our customer accounts.

Hence we have rolled out mandatory Know Your Customer (KYC) requirement which will enable us to know / understand our customers better.

The objective is :-
• To protect our users from being victims of fraud
• To prevent misuse of the personal information of jobseekers, which customers are privy to
• To protect the customer’s account information and identity

We need to verify the identity and address of our customers using PAN card and Address Proof

Please refer here for more details.

Following documents can be submitted for KYC verification –

1. Login to your Naukri Recruiter account as Super User.
2. Go to “Submit KYC Documents” link under Administration section.
   
3. Fill in your details and upload your PAN card and Address Proof.
   
4. We will process the documents and update your status.
   You will receive notification mail on registered email ID (for super user) about the status.
   Your pending subscriptions will get activated automatically when your KYC documents are verified.OR
   • You can also submit documents through your naukri.com account manager.
   • You can mail documents at kyc@naukri.com from super user’s email address.

1. Login to your recruiter’s account as a super-user.
2. Hover on Photo icon at the top right of the page.
   Go to Subscription Status page.
3. Scroll down to the bottom of the page.
   Your current KYC Status of your account will be available in “KYC Status” section.
4. We will also send notification email to super user when KYC documents are approved / rejected.

1. On the Submit KYC Documents page, In place of PAN Card, upload copy of acknowledgement of Form 49A.
2. KYC verification will happen on the basis of acknowledgement copy and address proof submitted.
3. You can get a 15 day window to submit your PAN Card copy.
   You can use your subscriptions in the meanwhile.*
4. Within 15 days, Submit PAN Card copy.
   In case of no PAN Card submission and verification within 15 days, the current subscription will get de-activated.
   After verification of PAN card, your subscription will remain activated without any extension.

A super-user has the admin rights on the entire account created for a company.
In addition,  create/delete/manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions.

Super-user can also post jobs, manage responses through response manager.

A sub-user can post jobs, manage responses through response manager and change her sub-user password.

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,

• Login to your recruiter’s account as a super-user
• Hover on photo icon on the top right of the screen and click on ‘Manage Sub-Users’

• Select the sub-user to whom you wish to assign Resdex permissions for example and click on the ‘Edit’ icon against that sub-user.
  

• In the dialog that opens up, check the products under the ‘Permissions’ section and click OK.
  

You should create as many sub-users as the number of different individuals accessing Naukri.com Recruiter account.

In case you are facing any issues in adding more sub-users,
please contact our nearest branch office or write to us at support@naukri.com.

Yes, you can purchase more Resdex licenses for your users.
For this, you can contact us at any of our branches

Steps for Super-User are as follows:-

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Sub-Users” page.
3. Click on Add button.
4. Enter the email address of the recruiter. The email address entered in username will be used for communication as well. Assign required permissions. Click on Add.
5. The new user will start appearing in Pending Users section.

Steps for Sub-User are as follows:-

1. A verification mail will be sent on the added email ID. User needs to click on the verification link.
2. As soon as the user verifies her email, she will be moved to Approved Users section in Manage Users section of super user account.
3. Also, the user will be taken to Generate password page ( as happening previously)
4. User can then login to her user account.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

If you have been logged out of your Naukri account, it is probably because:

• You have not used the application since 1 hour after you logged in and your login session has expired.

  [Note: It is always recommended click on the “Logout from Naukri” link after you finish using Naukri services. This is to avoid any timeouts and prevent unsaved changes from being lost].

  OR

• You do not have cookies enabled on your browser. You will need to enable cookies and then login again.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

To further condense your search results and give you more precise results, you’ve the option to ‘search within results’. You can see this option in search results page

• Click on ‘Search within Results’ on search results page.
• Input the criteria in the ‘search within results’ text box, click ‘Search’

This is basically a next level search performed on your original search criteria, which remains the same.

Yes, for this you need to create contact templates using these steps:

• Login to your account
• Go to ‘Resume database’
• Click on the tab ‘Contact Templates’
• Click the button ‘Create New Template’
• This will open up a dialog box. Specify the template name, and subject, compile the email message and click on ‘Create’.

This template will be listed on the ‘Manage Contact Templates’ page in case you wish to modify it in the future. This will also be available in the ‘contact selected candidates’ form under ‘use saved template’ dropdown, after you click on ‘Send Mail’ button from the resume listing page.

You can use the ‘Cluster’ functionality to further refine your search results. For example, after you’ve performed a search and wish to see the number of resumes against each ‘role’ in that search, you can use ‘role cluster’.  To view number of resumes against various CTC ranges, you can use ‘CTC cluster’ and so on.

Resume alerts are the mails that you receive whenever any new resume matching your saved search criteria enters our resume database. This is to keep you updated on the latest matches against your saved searches.

To set alert settings and frequency:

• Login to your account
• Under ‘Resume database’, click on ‘Saved Searches’
• On the ‘Manage Saved Searches’ page that comes up, click on the tab ‘saved searches’.
• Check the saved search for which you wish to receive resume alerts via email
• Click on ‘Edit Alert settings’ icon against that search
• Follow the instructions on the dialog that comes up

This will set your resume alerts.

Yes, you can add additional notes to a resume by using the ‘Add comments’ option available at the -right on the resume listing page and resume detail page.

Click on that option and enter the desired comments

To print a resume, click on the resume heading from the resume listing page. This will show the resume preview in detail. Click on the ‘Print’ option and this’ll print the resume.

Yes. To download resume(s):

• Login to your account and go to the folder from which you want to download the resumes.
• Click on ‘Download resume(s)’
• Specify the starting and ending index of the resumes you wish to download.
• Click ‘download’

This will download the desired resumes.

To download the resume that you’re currently viewing, simply click on the ‘Download’ option available at the of the resume preview page.

Watch a quick video tutorial on the same

Resume Freshness indicates when a candidate was last active on our site. You can search the resumes in Resdex based on the resume freshness.

In case you are logged in as a Super-user, you can perform various administrative tasks and view MIS usage. However, to perform resume search you will need to login using a subuser account.

You can directly search in Resdex if you’re already logged in as a subuser.

This is how you can perform a search in Resdex if you are logged in as a superuser:

• Login to Resdex.
• Under “Resdex” tab, select ‘Search Resumes’. This’ll take you to a page listing the available sub-user names that you can use to login to Resdex and perform the search.
• Select the desired sub-user from the ‘Username’ dropdown under ‘Available sub-user(s)’ tab.
• Click ‘Login’. This will take you to the Advance Search Page.
• Enter your search criteria and finally click on ‘Search Resumes’ button.
  Watch a quick video on How to Search in Resdex

If you are logged in as a subuser,

• Click on the ‘Resdex’ tab and select ‘Search Resumes’. This will directly take you to the Advanced Search Page.
• Enter your search criteria and finally click on ‘Search resumes’ button.
• This will show you the resumes matching your search criteria.

The Keyword field in the RESDEX search form searches for the inputted keyword(s) in various fields of a resume. The keywords are searched for in the following fields of the resume:

• Profile of the candidate
• Summary of experience
• Current Organization – you can look for people currently employed at certain companies by simply writing the company name in the keyword field
• Designation – you can search for specific designations such as Marketing Manager, Team Leader, CTO, and CEO etc.

The educational institute name fields – you can search for graduates from IIT, IIM etc

To save the desired resumes from the search results page

• Go to the search results page; check the box against the resume(s) you wish to save/move into a folder.
• Click on the “Save to Folder” button at the top
• Follow the instructions in the window that pops up and save/move the resume(s).

To save the desired resumes from the resume details page

• Click on the “Save to Folder” button at the resume preview page and follow the instructions.

The resume will be moved to the selected folder. This option is more time taking but is helpful when you wish to scan through the entire resume before moving it to a folder.

Once you have saved/moved the desired resume(s) to the folder(s), you can view them from the folder itself.

Watch a quick video tutorial on the same here

You can contact candidates in 3 ways:

1. Send out custom emails from your Resdex account to the candidates.
2. Send out details of jobs (posted in Naukri) in form of email from your Resdex account to the candidates
3. Sending out SMS from your Resdex account to the candidates

Method 1: By sending custom emails through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send mail’ from the actions listed at the top
• From the form that shows up, select an existing email template or compose a new email to be sent to the candidate(s)
• Attach a job (optional)
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 2: By sending job details through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send Job’ from the actions listed at the top
• From the form that shows up, select an existing job.
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 3: By sending SMS

You can also contact the candidates through SMS [you’ll need to select ‘Send SMS’ action in that case in step 2 above. However, this option is available only when you’re subscribed to our Insta Hire services. For details, please contact our sales team.

Response Management is a feature of eApps that helps you manage the resumes received against each job. You can move Resumes to folders, shortlist, put them on hold, deleting, forwarding and downloading them and contact candidates by email.

eApps (electronics application software) is an efficient response management tool.

Some of the salient features in eApps –

What are Naukri Job Postings? What all can I do with your Job Postings solution?

When you need to fill a position, time is money. And every minute counts.

When you need to get your job in front of the most qualified job seekers. You need an easy and reliable way to manage incoming CVs and select the right person for the job.

And that’s what posting your job on Naukri delivers – the most efficient and cost-effective way to hire online.

How much does it cost?

Our Job Posting solution has 2 variants: Hot vacancies and Classifieds. Both come in various subscription packages; basis of number of job postings / subscription period, you could pick one according to your needs.

Hot Vacancy Packs and Subscriptions

These are our premium job posting services that include:

Classified Listing and Subscription

These are our basic job listings that include:

For details on various subscriptions, click here.

For more customized solutions, please contact our sales team at any of our branches.

You can also request more information by filling this form and sending it to us: Request Info

Naukri Recruitment solutions till now were available on desktop only.
Starting July’17, we will start providing feature to use the same on mobile as well.

Naukri.com Recruiter App is the perfect solution for you to hire on the go and
connect with the potential candidates.

Designed as a companion to the Naukri Desktop recruiter platform, this app is a convenient way of hiring the best talent anytime, anywhere and across any mobile device. Use the app to:

* Search in Resdex and view relevant CVs

* Source and manage candidates

* Receive applications in real-time for your jobs

* See all previous comments on a CV

* View job responses and make the best hire in minimum possible time

For any queries, reach us at RecruiterAppProduct@naukri.com

Resdex is the largest database of Jobseekers in India – with over 50 million profiles from various industries, functions, locations and experience levels.

With a Resdex subscription you get to reach out to these jobseekers and hire them to meet your recruitment needs.

Resdex offers:

• an intelligent search engine that help in finding the right (most relevant) candidates with great ease
• a data-driven recommender system which helps find candidates similar to the candidates you select
• the ability to refine your search by drilling down further through tools like search within results and
• ability to contact candidates by email/sms, shortlist candidates, forward resumes, organize resumes in folders
• regular alerts of resumes in your email based on the parameters you decide and at the frequency you want
• ability to take notes/reminders on resumes for additional information or future reference

All jobs remain active on the site for 31 days from the date of posting.

You can view this information on recruiters’ home after you login
(in the subscription status module – for super-user).
You can also see this number at the top of Manage Jobs section.

All jobs remain active on the site for 31 days from the date of posting.

What are Naukri Job Postings? What all can I do with your Job Postings solution?

When you need to fill a position, time is money. And every minute counts.

When you need to get your job in front of the most qualified job seekers. You need an easy and reliable way to manage incoming CVs and select the right person for the job.

And that’s what posting your job on Naukri delivers – the most efficient and cost-effective way to hire online.

How much does it cost?

Our Job Posting solution has 2 variants: Hot vacancies and Classifieds. Both come in various subscription packages; basis of number of job postings / subscription period, you could pick one according to your needs.

Hot Vacancy Packs and Subscriptions

These are our premium job posting services that include:

Classified Listing and Subscription

These are our basic job listings that include:

For details on various subscriptions, click here.

For more customized solutions, please contact our sales team at any of our branches.

You can also request more information by filling this form and sending it to us: Request Info

How can I post a job on Naukri.com?

Posting jobs on Naukri.com is quite easy with 3 simple steps:

P.S: After your payment has been validated/received by us, you can start inputting jobs immediately. If you feel that your account has inadvertently not been credited with payment, please contact us at jobs@naukri.com

How long will it take for my job to get reflected on Naukri site?

It takes 30 minutes for a job posted to be visible on the site.

All jobs remain active on the site for 31 days from the date of posting.

You can view this information on recruiters’ home after you login
(in the subscription status module – for super-user).
You can also see this number at the top of Manage Jobs section.

It takes 30-45 minutes for a job posted to be visible on the site.
In some cases, when the traffic is high, this may take slightly longer.

You can reach out to our support team to help check if your job is live.
Reach us at Support@naukri.com

Refreshing your job advertisement means extending its duration on the site.
Each refresh consumes a job from your subscription.

This implies that if you have subscribed to a pack of 5 jobs, you can either post 5 jobs or post one job and refresh it 4 times.
Also, if you have purchased a single job posting, you will not be able to refresh it.
Single postings purchased are a one time posting that cannot be refreshed or edited.

To modify a job, you need to follow these steps:

Modify a posted job:

Modify a saved job:

Yes. For this, please write to modify@naukri.com and quote the reference ID of the job to be edited along with the details of the modifications required.

Naukri Recruiter App has been built in a way to have the same Sub user and Super user system as available on desktop.

• Sub-users can login using their credentials and access all applications for which they have rights
• Super users can login and access all applications as they do on desktop.
  Like desktop, to access resdex they would need sub-user account to access Resdex. This feature is not available in current version of App. So, in a way Super users cannot access Resdex currently in the App but can view requirements, manage applies etc.

Yes – IP and time restrictions will be applied on Mobile App.

In case IP restrictions are applied, the user’s mobile would need to be connected via the whitelisted IP address to connect to Naukri.
Similarly, in case of time restriction, users will only be able to access Resdex only during the allowed time period.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

Refreshing your job advertisement means extending its duration on the site.
Each refresh consumes a job from your subscription.

This implies that if you have subscribed to a pack of 5 jobs, you can either post 5 jobs or post one job and refresh it 4 times.
Also, if you have purchased a single job posting, you will not be able to refresh it.
Single postings purchased are a one time posting that cannot be refreshed or edited.

To modify a job, you need to follow these steps:

Modify a posted job:

Modify a saved job:

Yes. For this, please write to modify@naukri.com and quote the reference ID of the job to be edited along with the details of the modifications required.

Naukri Recruitment solutions till now were available on desktop only.
Starting July’17, we will start providing feature to use the same on mobile as well.

Naukri.com Recruiter App is the perfect solution for you to hire on the go and
connect with the potential candidates.

Designed as a companion to the Naukri Desktop recruiter platform, this app is a convenient way of hiring the best talent anytime, anywhere and across any mobile device. Use the app to:

* Search in Resdex and view relevant CVs

* Source and manage candidates

* Receive applications in real-time for your jobs

* See all previous comments on a CV

* View job responses and make the best hire in minimum possible time

For any queries, reach us at RecruiterAppProduct@naukri.com

Naukri Recruiter App has been built in a way to have the same Sub user and Super user system as available on desktop.

• Sub-users can login using their credentials and access all applications for which they have rights
• Super users can login and access all applications as they do on desktop.
  Like desktop, to access resdex they would need sub-user account to access Resdex. This feature is not available in current version of App. So, in a way Super users cannot access Resdex currently in the App but can view requirements, manage applies etc.

Yes – IP and time restrictions will be applied on Mobile App.

In case IP restrictions are applied, the user’s mobile would need to be connected via the whitelisted IP address to connect to Naukri.
Similarly, in case of time restriction, users will only be able to access Resdex only during the allowed time period.

Resdex Quota system will work the same way on Recruiter App as it does on Desktop.

CV access Quota

CV Access quota will be deducted as per the existing quota policy.

• CV Access quota will be deducted when CV is viewed in app,
  given that the same has not been viewed by your company’s user in the last 90 days.
• CV Access quota may be deducted on the following actions in the app  (depending on the quota policy) –

  1.  When the user views the phone number from the ‘Search Result Screen’
  2.  When the user views the ‘CV Detail Screen’

Email Quota

Yes – sending mails from app would consume your Email quota.

No, the SMS would not be deducted from your InstaSMS quota. For SMS, your cellular connection will be used. Standard charges will apply as per your plan.

Drawer is a app-specific local space where you can move profiles you need to take actions on.

You can take the following actions on the profiles –

1. Send Mail
2. Send SMS
3. Add to Folder
4. Delete profile

The drawer data is stored locally on your phone,  and hence,
currently profiles moved to Drawer will Not be accessible from Desktop.

In case you want to access CVs from Desktop,
you can choose to move the profiles to a Resdex Folder instead of Drawer.

Data storage in Drawer
The drawer allows you to store upto 500 profiles at one time.
Once you add more profiles, earlier profiles get overwritten.

The profiles will be kept in drawer till you are logged-in to the app.
We will remove the profile once you log out.

The CV details page can only be accessed from drawer if you have an active resdex subscription.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

With Naukri Referral tool, a recruiter can:

*  Share a Job on Naukri or post a Referral only Job, for Employees

*  Share multiple jobs in a single mailer to all your employeesCustomize referral mailers

*  Import and manage contacts from multiple sources

*  Allow employees to share jobs on their social and professional networks

*  Engage your employees using points and badges system

*  Track and manage referral applies in a single interface

*  Generate Reports on referral activity as well as payout due

Want to know more? Click here to read about Naukri Referral Tool in detail.

NaukriRecruiter profile is a feature that allows you to showcase their hiring profile to interested jobseekers.

It is a free personalized solution for Recruitment consultants and HR professionals.

Here are a few benefits of creating NaukriRecruiter profile and attaching it to jobs and mails on Naukri.com –

• It allows you to highlight your recruitment profile. Jobseekers interested in your recruitment profile can follow you.
• You can post requirements for free, which will remain active for as long as you want.
• Your personal recruitment profile vCard gets attached to your Naukri jobs and emails sent from Resdex.
• Your jobs and emails on Naukri will become more credible if your personal recruitment profile is attached.

Naukri jobs get 40% more relevant responses with NaukriRecruiter profile attached on the job posting.

Mass mails sent from Naukri Resdex get 4X more responses when NaukriRecruiter profile is attached in the mails.

• Jobseekers can also contact you if you have previously hired for jobs that are relevant to them.

A recruiter profile will help in providing credibility to your job posting and emails sent by you to jobseekers by letting jobseekers know who they are interacting with for a particular job opening (By attaching your vCard to the job posting and emails to jobseekers). In addition jobseekers would be able to search and follow your recruiter profile. Jobseekers following your recruiter profile will get updates (on their Naukri jobseeker page) of any openings that you post using your profile.

It is a completely free service for HR professionals, Recruitment Consultants and Senior Managers who are involved in hiring candidates for their company, clients, or teams, respectively. It empowers them to make their search for talent more effective and personalized.

Your NaukriRecruiter will be used to create a vCard for you, which can be attached to all emails that you send to jobseekers as well as jobs that you post on Naukri.com.

VCard is a standard format for electronic business cards. Your NaukriRecruiter vCard will contain the following information: photo, name, designation, company and location. The Vcard can be attached to a job that you have posted or emails that you send to jobseekers.

We need you to verify your email-id to increase the credibility of your NaukriRecruiter profile.
This avoids any issues in case someone else tries to use your email id to create a fake NaukriRecruiter profile.

Your NaukriRecruiter profile would be visible to jobseekers on their Naukri Jobseeker profile page and when they search for recruiter profiles on Naukri.com. Anyone with a link to your recruiter profile would be able to view it, however in order to follow your profile jobseekers have to login to their Naukri accounts.

Adding a picture adds credibility to your profile from the perspective of the candidates/jobseekers. This is likely to bring more relevant responses to your job postings and also when you contact a candidate through email. Adding earlier employers will showcase your career experience and will add credibility to your recruiter profile.

You can post Quick Jobs which contain the following fields: Designation hiring for, Location hiring for, Company hiring for and Link to Job. Jobseekers following your NaukriRecruiter on Naukri would be able to view these jobs. In addition any job posting where the responses are collected in an email id used to create a NaukriRecruiter, will be displayed in that NaukriRecruiter.

For the jobs that are posted using your NaukriRecruiter, you will receive all jobseeker applications to the email id which was used to create your NaukriRecruiter.

There is no limit to the number of jobs that you can add under Currently Hiring. However, only 10 jobs will be visible on your NaukriRecruiter at a time, with the option to view more jobs.

Jobseekers cannot contact you directly based on your recruiter profile. They can follow your recruiter profile using their Naukri Jobseeker profiles and get updates on the jobs that are associated with your NaukriRecruiter. In addition they can apply on jobs that you post using your NaukriRecruiter. These applications will go directly to the email id with which you have registered your NaukriRecruiter.
In addition jobseekers can send personalized messages to you. These will sent on your registered email id as well as in online Inbox.

If your sub user login email ID is same as NaukriRecruiter primary email ID, you can login to ResDex or job postings using your NaukriRecruiter email and password.

If your sub user login email ID is same as NaukriRecruiter primary email ID, you can use your username password for Naukri Resdex and/or Naukri Job Postings to log in to the NaukriRecruiter.

How can I post a job on Naukri.com?

Posting jobs on Naukri.com is quite easy with 3 simple steps:

P.S: After your payment has been validated/received by us, you can start inputting jobs immediately. If you feel that your account has inadvertently not been credited with payment, please contact us at jobs@naukri.com

How long will it take for my job to get reflected on Naukri site?

It takes 30 minutes for a job posted to be visible on the site.

It takes 30-45 minutes for a job posted to be visible on the site.
In some cases, when the traffic is high, this may take slightly longer.

You can reach out to our support team to help check if your job is live.
Reach us at Support@naukri.com

Yes, Personalized Application Filters allow recruiters to
define criteria and receive only those responses which match these.

It allows recruiter to  –

* Set Customized Filters
* Modify filters according to your needs
* Get only relevant responses directly in your Inbox

Currently filters are available on following fields –
a. Star Rating (Naukri defined application relevance score)
b.  Location
c.  Experience
d.  CTC
e.  Education
f. Industry

Read more about these here

If you wish to remove an already posted job from the site:

• Go to the manage jobs section
• Click on the ‘Remove’ icon against the job which you want to remove
• In the prompt that appears, click ‘Remove’

Resdex is the largest database of Jobseekers in India – with over 50 million profiles from various industries, functions, locations and experience levels.

With a Resdex subscription you get to reach out to these jobseekers and hire them to meet your recruitment needs.

Resdex offers:

• an intelligent search engine that help in finding the right (most relevant) candidates with great ease
• a data-driven recommender system which helps find candidates similar to the candidates you select
• the ability to refine your search by drilling down further through tools like search within results and
• ability to contact candidates by email/sms, shortlist candidates, forward resumes, organize resumes in folders
• regular alerts of resumes in your email based on the parameters you decide and at the frequency you want
• ability to take notes/reminders on resumes for additional information or future reference

You can check out various subscription packages for Resdex.
For details about the subscription packages, you may contact us at any of our branches.

To know more details and for further assistance on your purchase decision,
you may fill up “Request a call back” form and our sales representative will get back to you.

Yes, you may check out Demo Resdex to try out various search options of Resdex & how they work.
To view the contact details of candidate, you would need to subscribe to Resdex.

You may also contact us at any of our branches. Click here to view our branches at various locations.

In case you are logged in as a Super-user, you can perform various administrative tasks and view MIS usage. However, to perform resume search you will need to login using a subuser account.

You can directly search in Resdex if you’re already logged in as a subuser.

This is how you can perform a search in Resdex if you are logged in as a superuser:

• Login to Resdex.
• Under “Resdex” tab, select ‘Search Resumes’. This’ll take you to a page listing the available sub-user names that you can use to login to Resdex and perform the search.
• Select the desired sub-user from the ‘Username’ dropdown under ‘Available sub-user(s)’ tab.
• Click ‘Login’. This will take you to the Advance Search Page.
• Enter your search criteria and finally click on ‘Search Resumes’ button.
  Watch a quick video on How to Search in Resdex

If you are logged in as a subuser,

• Click on the ‘Resdex’ tab and select ‘Search Resumes’. This will directly take you to the Advanced Search Page.
• Enter your search criteria and finally click on ‘Search resumes’ button.
• This will show you the resumes matching your search criteria.

The Keyword field in the RESDEX search form searches for the inputted keyword(s) in various fields of a resume. The keywords are searched for in the following fields of the resume:

• Profile of the candidate
• Summary of experience
• Current Organization – you can look for people currently employed at certain companies by simply writing the company name in the keyword field
• Designation – you can search for specific designations such as Marketing Manager, Team Leader, CTO, and CEO etc.

The educational institute name fields – you can search for graduates from IIT, IIM etc

To save the desired resumes from the search results page

• Go to the search results page; check the box against the resume(s) you wish to save/move into a folder.
• Click on the “Save to Folder” button at the top
• Follow the instructions in the window that pops up and save/move the resume(s).

To save the desired resumes from the resume details page

• Click on the “Save to Folder” button at the resume preview page and follow the instructions.

The resume will be moved to the selected folder. This option is more time taking but is helpful when you wish to scan through the entire resume before moving it to a folder.

Once you have saved/moved the desired resume(s) to the folder(s), you can view them from the folder itself.

Watch a quick video tutorial on the same here

You can contact candidates in 3 ways:

1. Send out custom emails from your Resdex account to the candidates.
2. Send out details of jobs (posted in Naukri) in form of email from your Resdex account to the candidates
3. Sending out SMS from your Resdex account to the candidates

Method 1: By sending custom emails through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send mail’ from the actions listed at the top
• From the form that shows up, select an existing email template or compose a new email to be sent to the candidate(s)
• Attach a job (optional)
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 2: By sending job details through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send Job’ from the actions listed at the top
• From the form that shows up, select an existing job.
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 3: By sending SMS

You can also contact the candidates through SMS [you’ll need to select ‘Send SMS’ action in that case in step 2 above. However, this option is available only when you’re subscribed to our Insta Hire services. For details, please contact our sales team.

To further condense your search results and give you more precise results, you’ve the option to ‘search within results’. You can see this option in search results page

• Click on ‘Search within Results’ on search results page.
• Input the criteria in the ‘search within results’ text box, click ‘Search’

This is basically a next level search performed on your original search criteria, which remains the same.

Yes, for this you need to create contact templates using these steps:

• Login to your account
• Go to ‘Resume database’
• Click on the tab ‘Contact Templates’
• Click the button ‘Create New Template’
• This will open up a dialog box. Specify the template name, and subject, compile the email message and click on ‘Create’.

This template will be listed on the ‘Manage Contact Templates’ page in case you wish to modify it in the future. This will also be available in the ‘contact selected candidates’ form under ‘use saved template’ dropdown, after you click on ‘Send Mail’ button from the resume listing page.

You can use the ‘Cluster’ functionality to further refine your search results. For example, after you’ve performed a search and wish to see the number of resumes against each ‘role’ in that search, you can use ‘role cluster’.  To view number of resumes against various CTC ranges, you can use ‘CTC cluster’ and so on.

Resdex Quota system will work the same way on Recruiter App as it does on Desktop.

CV access Quota

CV Access quota will be deducted as per the existing quota policy.

• CV Access quota will be deducted when CV is viewed in app,
  given that the same has not been viewed by your company’s user in the last 90 days.
• CV Access quota may be deducted on the following actions in the app  (depending on the quota policy) –

  1.  When the user views the phone number from the ‘Search Result Screen’
  2.  When the user views the ‘CV Detail Screen’

Email Quota

Yes – sending mails from app would consume your Email quota.

No, the SMS would not be deducted from your InstaSMS quota. For SMS, your cellular connection will be used. Standard charges will apply as per your plan.

You can check out various subscription packages for Resdex.
For details about the subscription packages, you may contact us at any of our branches.

To know more details and for further assistance on your purchase decision,
you may fill up “Request a call back” form and our sales representative will get back to you.

Yes, you may check out Demo Resdex to try out various search options of Resdex & how they work.
To view the contact details of candidate, you would need to subscribe to Resdex.

You may also contact us at any of our branches. Click here to view our branches at various locations.

Yes, for this please contact us at any of our branches.
Click here to see branch-wise contact details.

‘Available usernames’ shows the sub-user names that are not currently logged into Resdex and are available for use.

You need to be a Super-user to turn this feature ON / OFF. If you turn it ON, you will enable sub-user(s) of your account to see a list of usernames who are not using Resdex. Thus, they can select any of the idle usernames & login to the database.

Please note that you’ll be able to view the list of available sub-users only when you’ve permissions to do so else you’ll need to contact your super-user for this.

You need to be a Super-user to turn this feature ON / OFF. If you turn it ON, you will empower sub-user(s) of your account to reset their login id if somebody has already logged into the Resdex with the same username.

In case you are a super-user, then you can reset any of the sub-user logins.  For this go to main menu and click on ‘Reset sub-user(s)’. From the listed sub-user names, click on the ones that you wish to reset and click the ‘Reset’ button.

To view Resdex activity in your account over a period of time, you can generate and view the following reports after you login to account as a super-user [These reports are available to super-user only]:

• Database Usage report:Displays the overall Resdex activity of the users of your company over a period of time.
• User Login report:Displays the login details and activity of the users using Resdex. In the last month
• Contacted Candidate MIS [available to sub-user only]:Displays the report on the candidates contacted by the sub-user. The data is available for last 7 days only and you can run the report for a specified duration.

Besides, you can also customize the reports’ display and choose the fields to be included.

You can access Resdex reports in either of the following ways:

• Login to your recruiter’s account » Go to section ‘Reports and MIS’ » Click on ‘Database Usage Reports’ or ‘Login Report’ under ‘Resdex Reports’.
• Login to Resdex » click on the tab ‘Reports & MIS’ » Click on either of these tabs: Database Usage, User login or Contacted Candidate MIS » Follow the instructions on the form and generate the desired report.

For later use, you can also download these reports in MS Excel format.

In case you wish to receive these reports in your mailbox at regular intervals, you can set daily, monthly, weekly alerts for these reports. However, this functionality is available only to a super-user.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

Response Management is a feature of eApps that helps you manage the resumes received against each job. You can move Resumes to folders, shortlist, put them on hold, deleting, forwarding and downloading them and contact candidates by email.

eApps (electronics application software) is an efficient response management tool.

Some of the salient features in eApps –

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

For the job that you’ve posted on Naukri, you can choose to receive the applications in different ways:

• eApps Basic: Choose to receive responses in your Naukri response manager with advanced filters and Questionnaires. In addition, you can also forward a copy of application email-ids chosen in your job
• Email: Directly receive the applications on the email id provided by you while posting the job.
  The responses will also be available in your basic response manager in your Naukri account
• Company URL: Redirect the applicant to this URL as soon as jobseeker clicks the apply button on the job
• Walk-in: Provide venue and date-time for jobseekers to walk-in for interviews

1. Jobs posted by you during the last 3 months on Naukri site but that are not currently active are marked as ‘Inactive’ jobs. You can’t edit and refresh such jobs but can recall them. These jobs are available in your account for a period of 3 months from the date of these being inactive.
   You can view them under Manage jobs and responses page
2. Jobs that are currently active on the site are marked as ‘Active’ jobs.
   A job remains active till 30 days from the date of posting or the date of refresh. You can edit and refresh live jobs. You can also manage the responses for these jobs and download them.

1. What is Step Up (by Naukri.com) initiative?

Step Up by Naukri is an initiative designed to support organizations which are recruiting people as a response to COVID-19 pandemic. It equips organizations from select industries with free solutions & personalized support to help them recruit faster.

2. Which industries are covered as part of Step Up initiative?

Organizations that operate in the following 5 industries – Medical/Healthcare/Hospitals, Medical Devices/Equipment, Pharma/Biotech/Clinical Research, Telecom/ISP , Internet/Ecommerce – are eligible to avail free products/services under Step Up.

3.What free services do recruiters get under Step Up initiative?

For organizations which are covered under Step Up initiative, Naukri provides the following support

• Free job postings
• Personalized Jobseeker Campaign – Naukri team will shortlist jobseekers and line up interviews for clients
• Premium hiring support – Naukri team will shortlist jobseekers for premium roles and line up interviews for clients
• Showcase to jobseekers – All jobs posted under this initiative will be aggregated and promoted to jobseekers through COVID-19 microsite for jobseekers

4. Is Step Up initiative only for existing clients of Naukri?

Step Up initiative is for both existing and new clients

5. How do I enroll my organization for Step Up initiative?

If you are an existing client of Naukri operating in the mentioned industries, please reach out to your sales SPOC for enrolling your organization under Step Up initiative.

If your organization is not a client of Naukri, please fill the lead generation form available on homepage. A Naukri team member will contact you for further details & verification.

Alternatively you can also reach out to us on –

Mail Id: covid19support@naukri.com

Phone number: 1800-102-5558

6. How long will the Step Up initiative be active for?

Step Up initiative will be active for a period of 3 months till July 31st. Organizations enrolled for this initiative can post their free jobs until the last date, which will be live on Naukri for 30 days from the day of posting.

7. Can free services be utilized after the initiative’s end date (July 31st) ?

Organizations under Step Up will not be able to post free jobs or use free services after the end date. However, services initiated before the end date will be supported until closure.

8. What if I don’t use all free services by the initiative’s end date?

Free services which are not utilized by the organization cannot be carried forward after the end date and will be deactivated.

9. If I am an existing customer already having a job posting package, can I post a paid job?

Yes. All regular paid services will continue as is.

Drawer is a app-specific local space where you can move profiles you need to take actions on.

You can take the following actions on the profiles –

1. Send Mail
2. Send SMS
3. Add to Folder
4. Delete profile

The drawer data is stored locally on your phone,  and hence,
currently profiles moved to Drawer will Not be accessible from Desktop.

In case you want to access CVs from Desktop,
you can choose to move the profiles to a Resdex Folder instead of Drawer.

Data storage in Drawer
The drawer allows you to store upto 500 profiles at one time.
Once you add more profiles, earlier profiles get overwritten.

The profiles will be kept in drawer till you are logged-in to the app.
We will remove the profile once you log out.

The CV details page can only be accessed from drawer if you have an active resdex subscription.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

If you have been logged out of your Naukri account, it is probably because:

• You have not used the application since 1 hour after you logged in and your login session has expired.

  [Note: It is always recommended click on the “Logout from Naukri” link after you finish using Naukri services. This is to avoid any timeouts and prevent unsaved changes from being lost].

  OR

• You do not have cookies enabled on your browser. You will need to enable cookies and then login again.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

To prevent any unauthorized access in your accounts and verify each recruiter account offered by Naukri,
all users will be required to enter a One Time Password (OTP) after submitting username/password
before they can use any Naukri service.

• Users need to mandatorily have unique and verified email ID as login ID.
• The OTP will be sent on verified email ID.
• In case verified mobile number is available in the user’s account,
  then OTP will be sent via SMS as well.
• OTP will become mandatory for all users and super users soon

There are 2 pre-requisites for OTP based Login:-

• All users must have unique and verified email ID as login ID.
  When suspicious login is detected by the system, OTP will be sent on verified email to confirm authorised login.
• Users can add and verify their mobile numbers.
  If verified mobile number is available in user’s account, then OTP will be sent via SMS as well.

With Naukri Referral tool, a recruiter can:

*  Share a Job on Naukri or post a Referral only Job, for Employees

*  Share multiple jobs in a single mailer to all your employeesCustomize referral mailers

*  Import and manage contacts from multiple sources

*  Allow employees to share jobs on their social and professional networks

*  Engage your employees using points and badges system

*  Track and manage referral applies in a single interface

*  Generate Reports on referral activity as well as payout due

Want to know more? Click here to read about Naukri Referral Tool in detail.

A super-user has the admin rights on the entire account created for a company.
In addition,  create/delete/manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions.

Super-user can also post jobs, manage responses through response manager.

A sub-user can post jobs, manage responses through response manager and change her sub-user password.

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,

• Login to your recruiter’s account as a super-user
• Hover on photo icon on the top right of the screen and click on ‘Manage Sub-Users’

• Select the sub-user to whom you wish to assign Resdex permissions for example and click on the ‘Edit’ icon against that sub-user.
  

• In the dialog that opens up, check the products under the ‘Permissions’ section and click OK.
  

You should create as many sub-users as the number of different individuals accessing Naukri.com Recruiter account.

In case you are facing any issues in adding more sub-users,
please contact our nearest branch office or write to us at support@naukri.com.

Yes, you can purchase more Resdex licenses for your users.
For this, you can contact us at any of our branches

Steps for Super-User are as follows:-

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Sub-Users” page.
3. Click on Add button.
4. Enter the email address of the recruiter. The email address entered in username will be used for communication as well. Assign required permissions. Click on Add.
5. The new user will start appearing in Pending Users section.

Steps for Sub-User are as follows:-

1. A verification mail will be sent on the added email ID. User needs to click on the verification link.
2. As soon as the user verifies her email, she will be moved to Approved Users section in Manage Users section of super user account.
3. Also, the user will be taken to Generate password page ( as happening previously)
4. User can then login to her user account.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

Please select yourself as “Un-registered” at the time of purchasing Naukri (Info Edge) services.

You can login in official website of GST for registration details.

The same can be confirmed to our concerned sales person or Customer support team within the same month of transaction.

The same can be communicated to sales person. Details can be verified in proforma invoice shared by sales person.

Also GST details can be shared with gst.customer@infoedge.in

For general GST related queries, please refer clients to https://recruiterzone.naukri.com/gst-implementation-for-naukri-customers/

For further queries, below are the POCs:-
1st : Concerned sales person

2nd : gst.customer@infoedge.in

3rd : support@naukri.com

• Know Your Customer (KYC) is mandatory requirement to enable us to know / understand our customers better and help us protect your identity as well as our jobseekers
• Process of KYC includes verifying the identity and address of customers
• KYC document approval is needed for activation of any new subscription.
  In case of non-compliance, newly purchased subscriptions will not be activated for use.

Naukri.com is committed to protecting the data provided to us by our users and increasing the security of our customer accounts.

Hence we have rolled out mandatory Know Your Customer (KYC) requirement which will enable us to know / understand our customers better.

The objective is :-
• To protect our users from being victims of fraud
• To prevent misuse of the personal information of jobseekers, which customers are privy to
• To protect the customer’s account information and identity

We need to verify the identity and address of our customers using PAN card and Address Proof

Please refer here for more details.

Following documents can be submitted for KYC verification –

1. Login to your Naukri Recruiter account as Super User.
2. Go to “Submit KYC Documents” link under Administration section.
   
3. Fill in your details and upload your PAN card and Address Proof.
   
4. We will process the documents and update your status.
   You will receive notification mail on registered email ID (for super user) about the status.
   Your pending subscriptions will get activated automatically when your KYC documents are verified.OR
   • You can also submit documents through your naukri.com account manager.
   • You can mail documents at kyc@naukri.com from super user’s email address.

1. Login to your recruiter’s account as a super-user.
2. Hover on Photo icon at the top right of the page.
   Go to Subscription Status page.
3. Scroll down to the bottom of the page.
   Your current KYC Status of your account will be available in “KYC Status” section.
4. We will also send notification email to super user when KYC documents are approved / rejected.

1. On the Submit KYC Documents page, In place of PAN Card, upload copy of acknowledgement of Form 49A.
2. KYC verification will happen on the basis of acknowledgement copy and address proof submitted.
3. You can get a 15 day window to submit your PAN Card copy.
   You can use your subscriptions in the meanwhile.*
4. Within 15 days, Submit PAN Card copy.
   In case of no PAN Card submission and verification within 15 days, the current subscription will get de-activated.
   After verification of PAN card, your subscription will remain activated without any extension.

A super-user has the admin rights on the entire account created for a company.
In addition,  create/delete/manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions.

Super-user can also post jobs, manage responses through response manager.

A sub-user can post jobs, manage responses through response manager and change her sub-user password.

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,

• Login to your recruiter’s account as a super-user
• Hover on photo icon on the top right of the screen and click on ‘Manage Sub-Users’

• Select the sub-user to whom you wish to assign Resdex permissions for example and click on the ‘Edit’ icon against that sub-user.
  

• In the dialog that opens up, check the products under the ‘Permissions’ section and click OK.
  

You should create as many sub-users as the number of different individuals accessing Naukri.com Recruiter account.

In case you are facing any issues in adding more sub-users,
please contact our nearest branch office or write to us at support@naukri.com.

Yes, you can purchase more Resdex licenses for your users.
For this, you can contact us at any of our branches

Steps for Super-User are as follows:-

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Sub-Users” page.
3. Click on Add button.
4. Enter the email address of the recruiter. The email address entered in username will be used for communication as well. Assign required permissions. Click on Add.
5. The new user will start appearing in Pending Users section.

Steps for Sub-User are as follows:-

1. A verification mail will be sent on the added email ID. User needs to click on the verification link.
2. As soon as the user verifies her email, she will be moved to Approved Users section in Manage Users section of super user account.
3. Also, the user will be taken to Generate password page ( as happening previously)
4. User can then login to her user account.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

If you have been logged out of your Naukri account, it is probably because:

• You have not used the application since 1 hour after you logged in and your login session has expired.

  [Note: It is always recommended click on the “Logout from Naukri” link after you finish using Naukri services. This is to avoid any timeouts and prevent unsaved changes from being lost].

  OR

• You do not have cookies enabled on your browser. You will need to enable cookies and then login again.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

To further condense your search results and give you more precise results, you’ve the option to ‘search within results’. You can see this option in search results page

• Click on ‘Search within Results’ on search results page.
• Input the criteria in the ‘search within results’ text box, click ‘Search’

This is basically a next level search performed on your original search criteria, which remains the same.

Yes, for this you need to create contact templates using these steps:

• Login to your account
• Go to ‘Resume database’
• Click on the tab ‘Contact Templates’
• Click the button ‘Create New Template’
• This will open up a dialog box. Specify the template name, and subject, compile the email message and click on ‘Create’.

This template will be listed on the ‘Manage Contact Templates’ page in case you wish to modify it in the future. This will also be available in the ‘contact selected candidates’ form under ‘use saved template’ dropdown, after you click on ‘Send Mail’ button from the resume listing page.

You can use the ‘Cluster’ functionality to further refine your search results. For example, after you’ve performed a search and wish to see the number of resumes against each ‘role’ in that search, you can use ‘role cluster’.  To view number of resumes against various CTC ranges, you can use ‘CTC cluster’ and so on.

Resume alerts are the mails that you receive whenever any new resume matching your saved search criteria enters our resume database. This is to keep you updated on the latest matches against your saved searches.

To set alert settings and frequency:

• Login to your account
• Under ‘Resume database’, click on ‘Saved Searches’
• On the ‘Manage Saved Searches’ page that comes up, click on the tab ‘saved searches’.
• Check the saved search for which you wish to receive resume alerts via email
• Click on ‘Edit Alert settings’ icon against that search
• Follow the instructions on the dialog that comes up

This will set your resume alerts.

Yes, you can add additional notes to a resume by using the ‘Add comments’ option available at the -right on the resume listing page and resume detail page.

Click on that option and enter the desired comments

To print a resume, click on the resume heading from the resume listing page. This will show the resume preview in detail. Click on the ‘Print’ option and this’ll print the resume.

Yes. To download resume(s):

• Login to your account and go to the folder from which you want to download the resumes.
• Click on ‘Download resume(s)’
• Specify the starting and ending index of the resumes you wish to download.
• Click ‘download’

This will download the desired resumes.

To download the resume that you’re currently viewing, simply click on the ‘Download’ option available at the of the resume preview page.

Watch a quick video tutorial on the same

Resume Freshness indicates when a candidate was last active on our site. You can search the resumes in Resdex based on the resume freshness.

In case you are logged in as a Super-user, you can perform various administrative tasks and view MIS usage. However, to perform resume search you will need to login using a subuser account.

You can directly search in Resdex if you’re already logged in as a subuser.

This is how you can perform a search in Resdex if you are logged in as a superuser:

• Login to Resdex.
• Under “Resdex” tab, select ‘Search Resumes’. This’ll take you to a page listing the available sub-user names that you can use to login to Resdex and perform the search.
• Select the desired sub-user from the ‘Username’ dropdown under ‘Available sub-user(s)’ tab.
• Click ‘Login’. This will take you to the Advance Search Page.
• Enter your search criteria and finally click on ‘Search Resumes’ button.
  Watch a quick video on How to Search in Resdex

If you are logged in as a subuser,

• Click on the ‘Resdex’ tab and select ‘Search Resumes’. This will directly take you to the Advanced Search Page.
• Enter your search criteria and finally click on ‘Search resumes’ button.
• This will show you the resumes matching your search criteria.

The Keyword field in the RESDEX search form searches for the inputted keyword(s) in various fields of a resume. The keywords are searched for in the following fields of the resume:

• Profile of the candidate
• Summary of experience
• Current Organization – you can look for people currently employed at certain companies by simply writing the company name in the keyword field
• Designation – you can search for specific designations such as Marketing Manager, Team Leader, CTO, and CEO etc.

The educational institute name fields – you can search for graduates from IIT, IIM etc

To save the desired resumes from the search results page

• Go to the search results page; check the box against the resume(s) you wish to save/move into a folder.
• Click on the “Save to Folder” button at the top
• Follow the instructions in the window that pops up and save/move the resume(s).

To save the desired resumes from the resume details page

• Click on the “Save to Folder” button at the resume preview page and follow the instructions.

The resume will be moved to the selected folder. This option is more time taking but is helpful when you wish to scan through the entire resume before moving it to a folder.

Once you have saved/moved the desired resume(s) to the folder(s), you can view them from the folder itself.

Watch a quick video tutorial on the same here

You can contact candidates in 3 ways:

1. Send out custom emails from your Resdex account to the candidates.
2. Send out details of jobs (posted in Naukri) in form of email from your Resdex account to the candidates
3. Sending out SMS from your Resdex account to the candidates

Method 1: By sending custom emails through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send mail’ from the actions listed at the top
• From the form that shows up, select an existing email template or compose a new email to be sent to the candidate(s)
• Attach a job (optional)
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 2: By sending job details through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send Job’ from the actions listed at the top
• From the form that shows up, select an existing job.
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 3: By sending SMS

You can also contact the candidates through SMS [you’ll need to select ‘Send SMS’ action in that case in step 2 above. However, this option is available only when you’re subscribed to our Insta Hire services. For details, please contact our sales team.

Response Management is a feature of eApps that helps you manage the resumes received against each job. You can move Resumes to folders, shortlist, put them on hold, deleting, forwarding and downloading them and contact candidates by email.

eApps (electronics application software) is an efficient response management tool.

Some of the salient features in eApps –

What are Naukri Job Postings? What all can I do with your Job Postings solution?

When you need to fill a position, time is money. And every minute counts.

When you need to get your job in front of the most qualified job seekers. You need an easy and reliable way to manage incoming CVs and select the right person for the job.

And that’s what posting your job on Naukri delivers – the most efficient and cost-effective way to hire online.

How much does it cost?

Our Job Posting solution has 2 variants: Hot vacancies and Classifieds. Both come in various subscription packages; basis of number of job postings / subscription period, you could pick one according to your needs.

Hot Vacancy Packs and Subscriptions

These are our premium job posting services that include:

Classified Listing and Subscription

These are our basic job listings that include:

For details on various subscriptions, click here.

For more customized solutions, please contact our sales team at any of our branches.

You can also request more information by filling this form and sending it to us: Request Info

Naukri Recruitment solutions till now were available on desktop only.
Starting July’17, we will start providing feature to use the same on mobile as well.

Naukri.com Recruiter App is the perfect solution for you to hire on the go and
connect with the potential candidates.

Designed as a companion to the Naukri Desktop recruiter platform, this app is a convenient way of hiring the best talent anytime, anywhere and across any mobile device. Use the app to:

* Search in Resdex and view relevant CVs

* Source and manage candidates

* Receive applications in real-time for your jobs

* See all previous comments on a CV

* View job responses and make the best hire in minimum possible time

For any queries, reach us at RecruiterAppProduct@naukri.com

Resdex is the largest database of Jobseekers in India – with over 50 million profiles from various industries, functions, locations and experience levels.

With a Resdex subscription you get to reach out to these jobseekers and hire them to meet your recruitment needs.

Resdex offers:

• an intelligent search engine that help in finding the right (most relevant) candidates with great ease
• a data-driven recommender system which helps find candidates similar to the candidates you select
• the ability to refine your search by drilling down further through tools like search within results and
• ability to contact candidates by email/sms, shortlist candidates, forward resumes, organize resumes in folders
• regular alerts of resumes in your email based on the parameters you decide and at the frequency you want
• ability to take notes/reminders on resumes for additional information or future reference

All jobs remain active on the site for 31 days from the date of posting.

You can view this information on recruiters’ home after you login
(in the subscription status module – for super-user).
You can also see this number at the top of Manage Jobs section.

All jobs remain active on the site for 31 days from the date of posting.

What are Naukri Job Postings? What all can I do with your Job Postings solution?

When you need to fill a position, time is money. And every minute counts.

When you need to get your job in front of the most qualified job seekers. You need an easy and reliable way to manage incoming CVs and select the right person for the job.

And that’s what posting your job on Naukri delivers – the most efficient and cost-effective way to hire online.

How much does it cost?

Our Job Posting solution has 2 variants: Hot vacancies and Classifieds. Both come in various subscription packages; basis of number of job postings / subscription period, you could pick one according to your needs.

Hot Vacancy Packs and Subscriptions

These are our premium job posting services that include:

Classified Listing and Subscription

These are our basic job listings that include:

For details on various subscriptions, click here.

For more customized solutions, please contact our sales team at any of our branches.

You can also request more information by filling this form and sending it to us: Request Info

How can I post a job on Naukri.com?

Posting jobs on Naukri.com is quite easy with 3 simple steps:

P.S: After your payment has been validated/received by us, you can start inputting jobs immediately. If you feel that your account has inadvertently not been credited with payment, please contact us at jobs@naukri.com

How long will it take for my job to get reflected on Naukri site?

It takes 30 minutes for a job posted to be visible on the site.

All jobs remain active on the site for 31 days from the date of posting.

You can view this information on recruiters’ home after you login
(in the subscription status module – for super-user).
You can also see this number at the top of Manage Jobs section.

It takes 30-45 minutes for a job posted to be visible on the site.
In some cases, when the traffic is high, this may take slightly longer.

You can reach out to our support team to help check if your job is live.
Reach us at Support@naukri.com

Refreshing your job advertisement means extending its duration on the site.
Each refresh consumes a job from your subscription.

This implies that if you have subscribed to a pack of 5 jobs, you can either post 5 jobs or post one job and refresh it 4 times.
Also, if you have purchased a single job posting, you will not be able to refresh it.
Single postings purchased are a one time posting that cannot be refreshed or edited.

To modify a job, you need to follow these steps:

Modify a posted job:

Modify a saved job:

Yes. For this, please write to modify@naukri.com and quote the reference ID of the job to be edited along with the details of the modifications required.

Naukri Recruiter App has been built in a way to have the same Sub user and Super user system as available on desktop.

• Sub-users can login using their credentials and access all applications for which they have rights
• Super users can login and access all applications as they do on desktop.
  Like desktop, to access resdex they would need sub-user account to access Resdex. This feature is not available in current version of App. So, in a way Super users cannot access Resdex currently in the App but can view requirements, manage applies etc.

Yes – IP and time restrictions will be applied on Mobile App.

In case IP restrictions are applied, the user’s mobile would need to be connected via the whitelisted IP address to connect to Naukri.
Similarly, in case of time restriction, users will only be able to access Resdex only during the allowed time period.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

Refreshing your job advertisement means extending its duration on the site.
Each refresh consumes a job from your subscription.

This implies that if you have subscribed to a pack of 5 jobs, you can either post 5 jobs or post one job and refresh it 4 times.
Also, if you have purchased a single job posting, you will not be able to refresh it.
Single postings purchased are a one time posting that cannot be refreshed or edited.

To modify a job, you need to follow these steps:

Modify a posted job:

Modify a saved job:

Yes. For this, please write to modify@naukri.com and quote the reference ID of the job to be edited along with the details of the modifications required.

Naukri Recruitment solutions till now were available on desktop only.
Starting July’17, we will start providing feature to use the same on mobile as well.

Naukri.com Recruiter App is the perfect solution for you to hire on the go and
connect with the potential candidates.

Designed as a companion to the Naukri Desktop recruiter platform, this app is a convenient way of hiring the best talent anytime, anywhere and across any mobile device. Use the app to:

* Search in Resdex and view relevant CVs

* Source and manage candidates

* Receive applications in real-time for your jobs

* See all previous comments on a CV

* View job responses and make the best hire in minimum possible time

For any queries, reach us at RecruiterAppProduct@naukri.com

Naukri Recruiter App has been built in a way to have the same Sub user and Super user system as available on desktop.

• Sub-users can login using their credentials and access all applications for which they have rights
• Super users can login and access all applications as they do on desktop.
  Like desktop, to access resdex they would need sub-user account to access Resdex. This feature is not available in current version of App. So, in a way Super users cannot access Resdex currently in the App but can view requirements, manage applies etc.

Yes – IP and time restrictions will be applied on Mobile App.

In case IP restrictions are applied, the user’s mobile would need to be connected via the whitelisted IP address to connect to Naukri.
Similarly, in case of time restriction, users will only be able to access Resdex only during the allowed time period.

Resdex Quota system will work the same way on Recruiter App as it does on Desktop.

CV access Quota

CV Access quota will be deducted as per the existing quota policy.

• CV Access quota will be deducted when CV is viewed in app,
  given that the same has not been viewed by your company’s user in the last 90 days.
• CV Access quota may be deducted on the following actions in the app  (depending on the quota policy) –

  1.  When the user views the phone number from the ‘Search Result Screen’
  2.  When the user views the ‘CV Detail Screen’

Email Quota

Yes – sending mails from app would consume your Email quota.

No, the SMS would not be deducted from your InstaSMS quota. For SMS, your cellular connection will be used. Standard charges will apply as per your plan.

Drawer is a app-specific local space where you can move profiles you need to take actions on.

You can take the following actions on the profiles –

1. Send Mail
2. Send SMS
3. Add to Folder
4. Delete profile

The drawer data is stored locally on your phone,  and hence,
currently profiles moved to Drawer will Not be accessible from Desktop.

In case you want to access CVs from Desktop,
you can choose to move the profiles to a Resdex Folder instead of Drawer.

Data storage in Drawer
The drawer allows you to store upto 500 profiles at one time.
Once you add more profiles, earlier profiles get overwritten.

The profiles will be kept in drawer till you are logged-in to the app.
We will remove the profile once you log out.

The CV details page can only be accessed from drawer if you have an active resdex subscription.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

With Naukri Referral tool, a recruiter can:

*  Share a Job on Naukri or post a Referral only Job, for Employees

*  Share multiple jobs in a single mailer to all your employeesCustomize referral mailers

*  Import and manage contacts from multiple sources

*  Allow employees to share jobs on their social and professional networks

*  Engage your employees using points and badges system

*  Track and manage referral applies in a single interface

*  Generate Reports on referral activity as well as payout due

Want to know more? Click here to read about Naukri Referral Tool in detail.

NaukriRecruiter profile is a feature that allows you to showcase their hiring profile to interested jobseekers.

It is a free personalized solution for Recruitment consultants and HR professionals.

Here are a few benefits of creating NaukriRecruiter profile and attaching it to jobs and mails on Naukri.com –

• It allows you to highlight your recruitment profile. Jobseekers interested in your recruitment profile can follow you.
• You can post requirements for free, which will remain active for as long as you want.
• Your personal recruitment profile vCard gets attached to your Naukri jobs and emails sent from Resdex.
• Your jobs and emails on Naukri will become more credible if your personal recruitment profile is attached.

Naukri jobs get 40% more relevant responses with NaukriRecruiter profile attached on the job posting.

Mass mails sent from Naukri Resdex get 4X more responses when NaukriRecruiter profile is attached in the mails.

• Jobseekers can also contact you if you have previously hired for jobs that are relevant to them.

A recruiter profile will help in providing credibility to your job posting and emails sent by you to jobseekers by letting jobseekers know who they are interacting with for a particular job opening (By attaching your vCard to the job posting and emails to jobseekers). In addition jobseekers would be able to search and follow your recruiter profile. Jobseekers following your recruiter profile will get updates (on their Naukri jobseeker page) of any openings that you post using your profile.

It is a completely free service for HR professionals, Recruitment Consultants and Senior Managers who are involved in hiring candidates for their company, clients, or teams, respectively. It empowers them to make their search for talent more effective and personalized.

Your NaukriRecruiter will be used to create a vCard for you, which can be attached to all emails that you send to jobseekers as well as jobs that you post on Naukri.com.

VCard is a standard format for electronic business cards. Your NaukriRecruiter vCard will contain the following information: photo, name, designation, company and location. The Vcard can be attached to a job that you have posted or emails that you send to jobseekers.

We need you to verify your email-id to increase the credibility of your NaukriRecruiter profile.
This avoids any issues in case someone else tries to use your email id to create a fake NaukriRecruiter profile.

Your NaukriRecruiter profile would be visible to jobseekers on their Naukri Jobseeker profile page and when they search for recruiter profiles on Naukri.com. Anyone with a link to your recruiter profile would be able to view it, however in order to follow your profile jobseekers have to login to their Naukri accounts.

Adding a picture adds credibility to your profile from the perspective of the candidates/jobseekers. This is likely to bring more relevant responses to your job postings and also when you contact a candidate through email. Adding earlier employers will showcase your career experience and will add credibility to your recruiter profile.

You can post Quick Jobs which contain the following fields: Designation hiring for, Location hiring for, Company hiring for and Link to Job. Jobseekers following your NaukriRecruiter on Naukri would be able to view these jobs. In addition any job posting where the responses are collected in an email id used to create a NaukriRecruiter, will be displayed in that NaukriRecruiter.

For the jobs that are posted using your NaukriRecruiter, you will receive all jobseeker applications to the email id which was used to create your NaukriRecruiter.

There is no limit to the number of jobs that you can add under Currently Hiring. However, only 10 jobs will be visible on your NaukriRecruiter at a time, with the option to view more jobs.

Jobseekers cannot contact you directly based on your recruiter profile. They can follow your recruiter profile using their Naukri Jobseeker profiles and get updates on the jobs that are associated with your NaukriRecruiter. In addition they can apply on jobs that you post using your NaukriRecruiter. These applications will go directly to the email id with which you have registered your NaukriRecruiter.
In addition jobseekers can send personalized messages to you. These will sent on your registered email id as well as in online Inbox.

If your sub user login email ID is same as NaukriRecruiter primary email ID, you can login to ResDex or job postings using your NaukriRecruiter email and password.

If your sub user login email ID is same as NaukriRecruiter primary email ID, you can use your username password for Naukri Resdex and/or Naukri Job Postings to log in to the NaukriRecruiter.

How can I post a job on Naukri.com?

Posting jobs on Naukri.com is quite easy with 3 simple steps:

P.S: After your payment has been validated/received by us, you can start inputting jobs immediately. If you feel that your account has inadvertently not been credited with payment, please contact us at jobs@naukri.com

How long will it take for my job to get reflected on Naukri site?

It takes 30 minutes for a job posted to be visible on the site.

It takes 30-45 minutes for a job posted to be visible on the site.
In some cases, when the traffic is high, this may take slightly longer.

You can reach out to our support team to help check if your job is live.
Reach us at Support@naukri.com

Yes, Personalized Application Filters allow recruiters to
define criteria and receive only those responses which match these.

It allows recruiter to  –

* Set Customized Filters
* Modify filters according to your needs
* Get only relevant responses directly in your Inbox

Currently filters are available on following fields –
a. Star Rating (Naukri defined application relevance score)
b.  Location
c.  Experience
d.  CTC
e.  Education
f. Industry

Read more about these here

If you wish to remove an already posted job from the site:

• Go to the manage jobs section
• Click on the ‘Remove’ icon against the job which you want to remove
• In the prompt that appears, click ‘Remove’

Resdex is the largest database of Jobseekers in India – with over 50 million profiles from various industries, functions, locations and experience levels.

With a Resdex subscription you get to reach out to these jobseekers and hire them to meet your recruitment needs.

Resdex offers:

• an intelligent search engine that help in finding the right (most relevant) candidates with great ease
• a data-driven recommender system which helps find candidates similar to the candidates you select
• the ability to refine your search by drilling down further through tools like search within results and
• ability to contact candidates by email/sms, shortlist candidates, forward resumes, organize resumes in folders
• regular alerts of resumes in your email based on the parameters you decide and at the frequency you want
• ability to take notes/reminders on resumes for additional information or future reference

You can check out various subscription packages for Resdex.
For details about the subscription packages, you may contact us at any of our branches.

To know more details and for further assistance on your purchase decision,
you may fill up “Request a call back” form and our sales representative will get back to you.

Yes, you may check out Demo Resdex to try out various search options of Resdex & how they work.
To view the contact details of candidate, you would need to subscribe to Resdex.

You may also contact us at any of our branches. Click here to view our branches at various locations.

In case you are logged in as a Super-user, you can perform various administrative tasks and view MIS usage. However, to perform resume search you will need to login using a subuser account.

You can directly search in Resdex if you’re already logged in as a subuser.

This is how you can perform a search in Resdex if you are logged in as a superuser:

• Login to Resdex.
• Under “Resdex” tab, select ‘Search Resumes’. This’ll take you to a page listing the available sub-user names that you can use to login to Resdex and perform the search.
• Select the desired sub-user from the ‘Username’ dropdown under ‘Available sub-user(s)’ tab.
• Click ‘Login’. This will take you to the Advance Search Page.
• Enter your search criteria and finally click on ‘Search Resumes’ button.
  Watch a quick video on How to Search in Resdex

If you are logged in as a subuser,

• Click on the ‘Resdex’ tab and select ‘Search Resumes’. This will directly take you to the Advanced Search Page.
• Enter your search criteria and finally click on ‘Search resumes’ button.
• This will show you the resumes matching your search criteria.

The Keyword field in the RESDEX search form searches for the inputted keyword(s) in various fields of a resume. The keywords are searched for in the following fields of the resume:

• Profile of the candidate
• Summary of experience
• Current Organization – you can look for people currently employed at certain companies by simply writing the company name in the keyword field
• Designation – you can search for specific designations such as Marketing Manager, Team Leader, CTO, and CEO etc.

The educational institute name fields – you can search for graduates from IIT, IIM etc

To save the desired resumes from the search results page

• Go to the search results page; check the box against the resume(s) you wish to save/move into a folder.
• Click on the “Save to Folder” button at the top
• Follow the instructions in the window that pops up and save/move the resume(s).

To save the desired resumes from the resume details page

• Click on the “Save to Folder” button at the resume preview page and follow the instructions.

The resume will be moved to the selected folder. This option is more time taking but is helpful when you wish to scan through the entire resume before moving it to a folder.

Once you have saved/moved the desired resume(s) to the folder(s), you can view them from the folder itself.

Watch a quick video tutorial on the same here

You can contact candidates in 3 ways:

1. Send out custom emails from your Resdex account to the candidates.
2. Send out details of jobs (posted in Naukri) in form of email from your Resdex account to the candidates
3. Sending out SMS from your Resdex account to the candidates

Method 1: By sending custom emails through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send mail’ from the actions listed at the top
• From the form that shows up, select an existing email template or compose a new email to be sent to the candidate(s)
• Attach a job (optional)
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 2: By sending job details through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send Job’ from the actions listed at the top
• From the form that shows up, select an existing job.
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 3: By sending SMS

You can also contact the candidates through SMS [you’ll need to select ‘Send SMS’ action in that case in step 2 above. However, this option is available only when you’re subscribed to our Insta Hire services. For details, please contact our sales team.

To further condense your search results and give you more precise results, you’ve the option to ‘search within results’. You can see this option in search results page

• Click on ‘Search within Results’ on search results page.
• Input the criteria in the ‘search within results’ text box, click ‘Search’

This is basically a next level search performed on your original search criteria, which remains the same.

Yes, for this you need to create contact templates using these steps:

• Login to your account
• Go to ‘Resume database’
• Click on the tab ‘Contact Templates’
• Click the button ‘Create New Template’
• This will open up a dialog box. Specify the template name, and subject, compile the email message and click on ‘Create’.

This template will be listed on the ‘Manage Contact Templates’ page in case you wish to modify it in the future. This will also be available in the ‘contact selected candidates’ form under ‘use saved template’ dropdown, after you click on ‘Send Mail’ button from the resume listing page.

You can use the ‘Cluster’ functionality to further refine your search results. For example, after you’ve performed a search and wish to see the number of resumes against each ‘role’ in that search, you can use ‘role cluster’.  To view number of resumes against various CTC ranges, you can use ‘CTC cluster’ and so on.

Resdex Quota system will work the same way on Recruiter App as it does on Desktop.

CV access Quota

CV Access quota will be deducted as per the existing quota policy.

• CV Access quota will be deducted when CV is viewed in app,
  given that the same has not been viewed by your company’s user in the last 90 days.
• CV Access quota may be deducted on the following actions in the app  (depending on the quota policy) –

  1.  When the user views the phone number from the ‘Search Result Screen’
  2.  When the user views the ‘CV Detail Screen’

Email Quota

Yes – sending mails from app would consume your Email quota.

No, the SMS would not be deducted from your InstaSMS quota. For SMS, your cellular connection will be used. Standard charges will apply as per your plan.

You can check out various subscription packages for Resdex.
For details about the subscription packages, you may contact us at any of our branches.

To know more details and for further assistance on your purchase decision,
you may fill up “Request a call back” form and our sales representative will get back to you.

Yes, you may check out Demo Resdex to try out various search options of Resdex & how they work.
To view the contact details of candidate, you would need to subscribe to Resdex.

You may also contact us at any of our branches. Click here to view our branches at various locations.

Yes, for this please contact us at any of our branches.
Click here to see branch-wise contact details.

‘Available usernames’ shows the sub-user names that are not currently logged into Resdex and are available for use.

You need to be a Super-user to turn this feature ON / OFF. If you turn it ON, you will enable sub-user(s) of your account to see a list of usernames who are not using Resdex. Thus, they can select any of the idle usernames & login to the database.

Please note that you’ll be able to view the list of available sub-users only when you’ve permissions to do so else you’ll need to contact your super-user for this.

You need to be a Super-user to turn this feature ON / OFF. If you turn it ON, you will empower sub-user(s) of your account to reset their login id if somebody has already logged into the Resdex with the same username.

In case you are a super-user, then you can reset any of the sub-user logins.  For this go to main menu and click on ‘Reset sub-user(s)’. From the listed sub-user names, click on the ones that you wish to reset and click the ‘Reset’ button.

To view Resdex activity in your account over a period of time, you can generate and view the following reports after you login to account as a super-user [These reports are available to super-user only]:

• Database Usage report:Displays the overall Resdex activity of the users of your company over a period of time.
• User Login report:Displays the login details and activity of the users using Resdex. In the last month
• Contacted Candidate MIS [available to sub-user only]:Displays the report on the candidates contacted by the sub-user. The data is available for last 7 days only and you can run the report for a specified duration.

Besides, you can also customize the reports’ display and choose the fields to be included.

You can access Resdex reports in either of the following ways:

• Login to your recruiter’s account » Go to section ‘Reports and MIS’ » Click on ‘Database Usage Reports’ or ‘Login Report’ under ‘Resdex Reports’.
• Login to Resdex » click on the tab ‘Reports & MIS’ » Click on either of these tabs: Database Usage, User login or Contacted Candidate MIS » Follow the instructions on the form and generate the desired report.

For later use, you can also download these reports in MS Excel format.

In case you wish to receive these reports in your mailbox at regular intervals, you can set daily, monthly, weekly alerts for these reports. However, this functionality is available only to a super-user.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

Response Management is a feature of eApps that helps you manage the resumes received against each job. You can move Resumes to folders, shortlist, put them on hold, deleting, forwarding and downloading them and contact candidates by email.

eApps (electronics application software) is an efficient response management tool.

Some of the salient features in eApps –

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

For the job that you’ve posted on Naukri, you can choose to receive the applications in different ways:

• eApps Basic: Choose to receive responses in your Naukri response manager with advanced filters and Questionnaires. In addition, you can also forward a copy of application email-ids chosen in your job
• Email: Directly receive the applications on the email id provided by you while posting the job.
  The responses will also be available in your basic response manager in your Naukri account
• Company URL: Redirect the applicant to this URL as soon as jobseeker clicks the apply button on the job
• Walk-in: Provide venue and date-time for jobseekers to walk-in for interviews

1. Jobs posted by you during the last 3 months on Naukri site but that are not currently active are marked as ‘Inactive’ jobs. You can’t edit and refresh such jobs but can recall them. These jobs are available in your account for a period of 3 months from the date of these being inactive.
   You can view them under Manage jobs and responses page
2. Jobs that are currently active on the site are marked as ‘Active’ jobs.
   A job remains active till 30 days from the date of posting or the date of refresh. You can edit and refresh live jobs. You can also manage the responses for these jobs and download them.

1. What is Step Up (by Naukri.com) initiative?

Step Up by Naukri is an initiative designed to support organizations which are recruiting people as a response to COVID-19 pandemic. It equips organizations from select industries with free solutions & personalized support to help them recruit faster.

2. Which industries are covered as part of Step Up initiative?

Organizations that operate in the following 5 industries – Medical/Healthcare/Hospitals, Medical Devices/Equipment, Pharma/Biotech/Clinical Research, Telecom/ISP , Internet/Ecommerce – are eligible to avail free products/services under Step Up.

3.What free services do recruiters get under Step Up initiative?

For organizations which are covered under Step Up initiative, Naukri provides the following support

• Free job postings
• Personalized Jobseeker Campaign – Naukri team will shortlist jobseekers and line up interviews for clients
• Premium hiring support – Naukri team will shortlist jobseekers for premium roles and line up interviews for clients
• Showcase to jobseekers – All jobs posted under this initiative will be aggregated and promoted to jobseekers through COVID-19 microsite for jobseekers

4. Is Step Up initiative only for existing clients of Naukri?

Step Up initiative is for both existing and new clients

5. How do I enroll my organization for Step Up initiative?

If you are an existing client of Naukri operating in the mentioned industries, please reach out to your sales SPOC for enrolling your organization under Step Up initiative.

If your organization is not a client of Naukri, please fill the lead generation form available on homepage. A Naukri team member will contact you for further details & verification.

Alternatively you can also reach out to us on –

Mail Id: covid19support@naukri.com

Phone number: 1800-102-5558

6. How long will the Step Up initiative be active for?

Step Up initiative will be active for a period of 3 months till July 31st. Organizations enrolled for this initiative can post their free jobs until the last date, which will be live on Naukri for 30 days from the day of posting.

7. Can free services be utilized after the initiative’s end date (July 31st) ?

Organizations under Step Up will not be able to post free jobs or use free services after the end date. However, services initiated before the end date will be supported until closure.

8. What if I don’t use all free services by the initiative’s end date?

Free services which are not utilized by the organization cannot be carried forward after the end date and will be deactivated.

9. If I am an existing customer already having a job posting package, can I post a paid job?

Yes. All regular paid services will continue as is.

Drawer is a app-specific local space where you can move profiles you need to take actions on.

You can take the following actions on the profiles –

1. Send Mail
2. Send SMS
3. Add to Folder
4. Delete profile

The drawer data is stored locally on your phone,  and hence,
currently profiles moved to Drawer will Not be accessible from Desktop.

In case you want to access CVs from Desktop,
you can choose to move the profiles to a Resdex Folder instead of Drawer.

Data storage in Drawer
The drawer allows you to store upto 500 profiles at one time.
Once you add more profiles, earlier profiles get overwritten.

The profiles will be kept in drawer till you are logged-in to the app.
We will remove the profile once you log out.

The CV details page can only be accessed from drawer if you have an active resdex subscription.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

If you have been logged out of your Naukri account, it is probably because:

• You have not used the application since 1 hour after you logged in and your login session has expired.

  [Note: It is always recommended click on the “Logout from Naukri” link after you finish using Naukri services. This is to avoid any timeouts and prevent unsaved changes from being lost].

  OR

• You do not have cookies enabled on your browser. You will need to enable cookies and then login again.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

To prevent any unauthorized access in your accounts and verify each recruiter account offered by Naukri,
all users will be required to enter a One Time Password (OTP) after submitting username/password
before they can use any Naukri service.

• Users need to mandatorily have unique and verified email ID as login ID.
• The OTP will be sent on verified email ID.
• In case verified mobile number is available in the user’s account,
  then OTP will be sent via SMS as well.
• OTP will become mandatory for all users and super users soon

There are 2 pre-requisites for OTP based Login:-

• All users must have unique and verified email ID as login ID.
  When suspicious login is detected by the system, OTP will be sent on verified email to confirm authorised login.
• Users can add and verify their mobile numbers.
  If verified mobile number is available in user’s account, then OTP will be sent via SMS as well.

With Naukri Referral tool, a recruiter can:

*  Share a Job on Naukri or post a Referral only Job, for Employees

*  Share multiple jobs in a single mailer to all your employeesCustomize referral mailers

*  Import and manage contacts from multiple sources

*  Allow employees to share jobs on their social and professional networks

*  Engage your employees using points and badges system

*  Track and manage referral applies in a single interface

*  Generate Reports on referral activity as well as payout due

Want to know more? Click here to read about Naukri Referral Tool in detail.

A super-user has the admin rights on the entire account created for a company.
In addition,  create/delete/manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions.

Super-user can also post jobs, manage responses through response manager.

A sub-user can post jobs, manage responses through response manager and change her sub-user password.

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,

• Login to your recruiter’s account as a super-user
• Hover on photo icon on the top right of the screen and click on ‘Manage Sub-Users’

• Select the sub-user to whom you wish to assign Resdex permissions for example and click on the ‘Edit’ icon against that sub-user.
  

• In the dialog that opens up, check the products under the ‘Permissions’ section and click OK.
  

You should create as many sub-users as the number of different individuals accessing Naukri.com Recruiter account.

In case you are facing any issues in adding more sub-users,
please contact our nearest branch office or write to us at support@naukri.com.

Yes, you can purchase more Resdex licenses for your users.
For this, you can contact us at any of our branches

Steps for Super-User are as follows:-

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Sub-Users” page.
3. Click on Add button.
4. Enter the email address of the recruiter. The email address entered in username will be used for communication as well. Assign required permissions. Click on Add.
5. The new user will start appearing in Pending Users section.

Steps for Sub-User are as follows:-

1. A verification mail will be sent on the added email ID. User needs to click on the verification link.
2. As soon as the user verifies her email, she will be moved to Approved Users section in Manage Users section of super user account.
3. Also, the user will be taken to Generate password page ( as happening previously)
4. User can then login to her user account.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

Please select yourself as “Un-registered” at the time of purchasing Naukri (Info Edge) services.

You can login in official website of GST for registration details.

The same can be confirmed to our concerned sales person or Customer support team within the same month of transaction.

The same can be communicated to sales person. Details can be verified in proforma invoice shared by sales person.

Also GST details can be shared with gst.customer@infoedge.in

For general GST related queries, please refer clients to https://recruiterzone.naukri.com/gst-implementation-for-naukri-customers/

For further queries, below are the POCs:-
1st : Concerned sales person

2nd : gst.customer@infoedge.in

3rd : support@naukri.com

• Know Your Customer (KYC) is mandatory requirement to enable us to know / understand our customers better and help us protect your identity as well as our jobseekers
• Process of KYC includes verifying the identity and address of customers
• KYC document approval is needed for activation of any new subscription.
  In case of non-compliance, newly purchased subscriptions will not be activated for use.

Naukri.com is committed to protecting the data provided to us by our users and increasing the security of our customer accounts.

Hence we have rolled out mandatory Know Your Customer (KYC) requirement which will enable us to know / understand our customers better.

The objective is :-
• To protect our users from being victims of fraud
• To prevent misuse of the personal information of jobseekers, which customers are privy to
• To protect the customer’s account information and identity

We need to verify the identity and address of our customers using PAN card and Address Proof

Please refer here for more details.

Following documents can be submitted for KYC verification –

1. Login to your Naukri Recruiter account as Super User.
2. Go to “Submit KYC Documents” link under Administration section.
   
3. Fill in your details and upload your PAN card and Address Proof.
   
4. We will process the documents and update your status.
   You will receive notification mail on registered email ID (for super user) about the status.
   Your pending subscriptions will get activated automatically when your KYC documents are verified.OR
   • You can also submit documents through your naukri.com account manager.
   • You can mail documents at kyc@naukri.com from super user’s email address.

1. Login to your recruiter’s account as a super-user.
2. Hover on Photo icon at the top right of the page.
   Go to Subscription Status page.
3. Scroll down to the bottom of the page.
   Your current KYC Status of your account will be available in “KYC Status” section.
4. We will also send notification email to super user when KYC documents are approved / rejected.

1. On the Submit KYC Documents page, In place of PAN Card, upload copy of acknowledgement of Form 49A.
2. KYC verification will happen on the basis of acknowledgement copy and address proof submitted.
3. You can get a 15 day window to submit your PAN Card copy.
   You can use your subscriptions in the meanwhile.*
4. Within 15 days, Submit PAN Card copy.
   In case of no PAN Card submission and verification within 15 days, the current subscription will get de-activated.
   After verification of PAN card, your subscription will remain activated without any extension.

A super-user has the admin rights on the entire account created for a company.
In addition,  create/delete/manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions.

Super-user can also post jobs, manage responses through response manager.

A sub-user can post jobs, manage responses through response manager and change her sub-user password.

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,

• Login to your recruiter’s account as a super-user
• Hover on photo icon on the top right of the screen and click on ‘Manage Sub-Users’

• Select the sub-user to whom you wish to assign Resdex permissions for example and click on the ‘Edit’ icon against that sub-user.
  

• In the dialog that opens up, check the products under the ‘Permissions’ section and click OK.
  

You should create as many sub-users as the number of different individuals accessing Naukri.com Recruiter account.

In case you are facing any issues in adding more sub-users,
please contact our nearest branch office or write to us at support@naukri.com.

Yes, you can purchase more Resdex licenses for your users.
For this, you can contact us at any of our branches

Steps for Super-User are as follows:-

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Sub-Users” page.
3. Click on Add button.
4. Enter the email address of the recruiter. The email address entered in username will be used for communication as well. Assign required permissions. Click on Add.
5. The new user will start appearing in Pending Users section.

Steps for Sub-User are as follows:-

1. A verification mail will be sent on the added email ID. User needs to click on the verification link.
2. As soon as the user verifies her email, she will be moved to Approved Users section in Manage Users section of super user account.
3. Also, the user will be taken to Generate password page ( as happening previously)
4. User can then login to her user account.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

If you have been logged out of your Naukri account, it is probably because:

• You have not used the application since 1 hour after you logged in and your login session has expired.

  [Note: It is always recommended click on the “Logout from Naukri” link after you finish using Naukri services. This is to avoid any timeouts and prevent unsaved changes from being lost].

  OR

• You do not have cookies enabled on your browser. You will need to enable cookies and then login again.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

To further condense your search results and give you more precise results, you’ve the option to ‘search within results’. You can see this option in search results page

• Click on ‘Search within Results’ on search results page.
• Input the criteria in the ‘search within results’ text box, click ‘Search’

This is basically a next level search performed on your original search criteria, which remains the same.

Yes, for this you need to create contact templates using these steps:

• Login to your account
• Go to ‘Resume database’
• Click on the tab ‘Contact Templates’
• Click the button ‘Create New Template’
• This will open up a dialog box. Specify the template name, and subject, compile the email message and click on ‘Create’.

This template will be listed on the ‘Manage Contact Templates’ page in case you wish to modify it in the future. This will also be available in the ‘contact selected candidates’ form under ‘use saved template’ dropdown, after you click on ‘Send Mail’ button from the resume listing page.

You can use the ‘Cluster’ functionality to further refine your search results. For example, after you’ve performed a search and wish to see the number of resumes against each ‘role’ in that search, you can use ‘role cluster’.  To view number of resumes against various CTC ranges, you can use ‘CTC cluster’ and so on.

Resume alerts are the mails that you receive whenever any new resume matching your saved search criteria enters our resume database. This is to keep you updated on the latest matches against your saved searches.

To set alert settings and frequency:

• Login to your account
• Under ‘Resume database’, click on ‘Saved Searches’
• On the ‘Manage Saved Searches’ page that comes up, click on the tab ‘saved searches’.
• Check the saved search for which you wish to receive resume alerts via email
• Click on ‘Edit Alert settings’ icon against that search
• Follow the instructions on the dialog that comes up

This will set your resume alerts.

Yes, you can add additional notes to a resume by using the ‘Add comments’ option available at the -right on the resume listing page and resume detail page.

Click on that option and enter the desired comments

To print a resume, click on the resume heading from the resume listing page. This will show the resume preview in detail. Click on the ‘Print’ option and this’ll print the resume.

Yes. To download resume(s):

• Login to your account and go to the folder from which you want to download the resumes.
• Click on ‘Download resume(s)’
• Specify the starting and ending index of the resumes you wish to download.
• Click ‘download’

This will download the desired resumes.

To download the resume that you’re currently viewing, simply click on the ‘Download’ option available at the of the resume preview page.

Watch a quick video tutorial on the same

Resume Freshness indicates when a candidate was last active on our site. You can search the resumes in Resdex based on the resume freshness.

In case you are logged in as a Super-user, you can perform various administrative tasks and view MIS usage. However, to perform resume search you will need to login using a subuser account.

You can directly search in Resdex if you’re already logged in as a subuser.

This is how you can perform a search in Resdex if you are logged in as a superuser:

• Login to Resdex.
• Under “Resdex” tab, select ‘Search Resumes’. This’ll take you to a page listing the available sub-user names that you can use to login to Resdex and perform the search.
• Select the desired sub-user from the ‘Username’ dropdown under ‘Available sub-user(s)’ tab.
• Click ‘Login’. This will take you to the Advance Search Page.
• Enter your search criteria and finally click on ‘Search Resumes’ button.
  Watch a quick video on How to Search in Resdex

If you are logged in as a subuser,

• Click on the ‘Resdex’ tab and select ‘Search Resumes’. This will directly take you to the Advanced Search Page.
• Enter your search criteria and finally click on ‘Search resumes’ button.
• This will show you the resumes matching your search criteria.

The Keyword field in the RESDEX search form searches for the inputted keyword(s) in various fields of a resume. The keywords are searched for in the following fields of the resume:

• Profile of the candidate
• Summary of experience
• Current Organization – you can look for people currently employed at certain companies by simply writing the company name in the keyword field
• Designation – you can search for specific designations such as Marketing Manager, Team Leader, CTO, and CEO etc.

The educational institute name fields – you can search for graduates from IIT, IIM etc

To save the desired resumes from the search results page

• Go to the search results page; check the box against the resume(s) you wish to save/move into a folder.
• Click on the “Save to Folder” button at the top
• Follow the instructions in the window that pops up and save/move the resume(s).

To save the desired resumes from the resume details page

• Click on the “Save to Folder” button at the resume preview page and follow the instructions.

The resume will be moved to the selected folder. This option is more time taking but is helpful when you wish to scan through the entire resume before moving it to a folder.

Once you have saved/moved the desired resume(s) to the folder(s), you can view them from the folder itself.

Watch a quick video tutorial on the same here

You can contact candidates in 3 ways:

1. Send out custom emails from your Resdex account to the candidates.
2. Send out details of jobs (posted in Naukri) in form of email from your Resdex account to the candidates
3. Sending out SMS from your Resdex account to the candidates

Method 1: By sending custom emails through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send mail’ from the actions listed at the top
• From the form that shows up, select an existing email template or compose a new email to be sent to the candidate(s)
• Attach a job (optional)
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 2: By sending job details through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send Job’ from the actions listed at the top
• From the form that shows up, select an existing job.
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 3: By sending SMS

You can also contact the candidates through SMS [you’ll need to select ‘Send SMS’ action in that case in step 2 above. However, this option is available only when you’re subscribed to our Insta Hire services. For details, please contact our sales team.

Response Management is a feature of eApps that helps you manage the resumes received against each job. You can move Resumes to folders, shortlist, put them on hold, deleting, forwarding and downloading them and contact candidates by email.

eApps (electronics application software) is an efficient response management tool.

Some of the salient features in eApps –

What are Naukri Job Postings? What all can I do with your Job Postings solution?

When you need to fill a position, time is money. And every minute counts.

When you need to get your job in front of the most qualified job seekers. You need an easy and reliable way to manage incoming CVs and select the right person for the job.

And that’s what posting your job on Naukri delivers – the most efficient and cost-effective way to hire online.

How much does it cost?

Our Job Posting solution has 2 variants: Hot vacancies and Classifieds. Both come in various subscription packages; basis of number of job postings / subscription period, you could pick one according to your needs.

Hot Vacancy Packs and Subscriptions

These are our premium job posting services that include:

Classified Listing and Subscription

These are our basic job listings that include:

For details on various subscriptions, click here.

For more customized solutions, please contact our sales team at any of our branches.

You can also request more information by filling this form and sending it to us: Request Info

Naukri Recruitment solutions till now were available on desktop only.
Starting July’17, we will start providing feature to use the same on mobile as well.

Naukri.com Recruiter App is the perfect solution for you to hire on the go and
connect with the potential candidates.

Designed as a companion to the Naukri Desktop recruiter platform, this app is a convenient way of hiring the best talent anytime, anywhere and across any mobile device. Use the app to:

* Search in Resdex and view relevant CVs

* Source and manage candidates

* Receive applications in real-time for your jobs

* See all previous comments on a CV

* View job responses and make the best hire in minimum possible time

For any queries, reach us at RecruiterAppProduct@naukri.com

Resdex is the largest database of Jobseekers in India – with over 50 million profiles from various industries, functions, locations and experience levels.

With a Resdex subscription you get to reach out to these jobseekers and hire them to meet your recruitment needs.

Resdex offers:

• an intelligent search engine that help in finding the right (most relevant) candidates with great ease
• a data-driven recommender system which helps find candidates similar to the candidates you select
• the ability to refine your search by drilling down further through tools like search within results and
• ability to contact candidates by email/sms, shortlist candidates, forward resumes, organize resumes in folders
• regular alerts of resumes in your email based on the parameters you decide and at the frequency you want
• ability to take notes/reminders on resumes for additional information or future reference

All jobs remain active on the site for 31 days from the date of posting.

You can view this information on recruiters’ home after you login
(in the subscription status module – for super-user).
You can also see this number at the top of Manage Jobs section.

All jobs remain active on the site for 31 days from the date of posting.

What are Naukri Job Postings? What all can I do with your Job Postings solution?

When you need to fill a position, time is money. And every minute counts.

When you need to get your job in front of the most qualified job seekers. You need an easy and reliable way to manage incoming CVs and select the right person for the job.

And that’s what posting your job on Naukri delivers – the most efficient and cost-effective way to hire online.

How much does it cost?

Our Job Posting solution has 2 variants: Hot vacancies and Classifieds. Both come in various subscription packages; basis of number of job postings / subscription period, you could pick one according to your needs.

Hot Vacancy Packs and Subscriptions

These are our premium job posting services that include:

Classified Listing and Subscription

These are our basic job listings that include:

For details on various subscriptions, click here.

For more customized solutions, please contact our sales team at any of our branches.

You can also request more information by filling this form and sending it to us: Request Info

How can I post a job on Naukri.com?

Posting jobs on Naukri.com is quite easy with 3 simple steps:

P.S: After your payment has been validated/received by us, you can start inputting jobs immediately. If you feel that your account has inadvertently not been credited with payment, please contact us at jobs@naukri.com

How long will it take for my job to get reflected on Naukri site?

It takes 30 minutes for a job posted to be visible on the site.

All jobs remain active on the site for 31 days from the date of posting.

You can view this information on recruiters’ home after you login
(in the subscription status module – for super-user).
You can also see this number at the top of Manage Jobs section.

It takes 30-45 minutes for a job posted to be visible on the site.
In some cases, when the traffic is high, this may take slightly longer.

You can reach out to our support team to help check if your job is live.
Reach us at Support@naukri.com

Refreshing your job advertisement means extending its duration on the site.
Each refresh consumes a job from your subscription.

This implies that if you have subscribed to a pack of 5 jobs, you can either post 5 jobs or post one job and refresh it 4 times.
Also, if you have purchased a single job posting, you will not be able to refresh it.
Single postings purchased are a one time posting that cannot be refreshed or edited.

To modify a job, you need to follow these steps:

Modify a posted job:

Modify a saved job:

Yes. For this, please write to modify@naukri.com and quote the reference ID of the job to be edited along with the details of the modifications required.

Naukri Recruiter App has been built in a way to have the same Sub user and Super user system as available on desktop.

• Sub-users can login using their credentials and access all applications for which they have rights
• Super users can login and access all applications as they do on desktop.
  Like desktop, to access resdex they would need sub-user account to access Resdex. This feature is not available in current version of App. So, in a way Super users cannot access Resdex currently in the App but can view requirements, manage applies etc.

Yes – IP and time restrictions will be applied on Mobile App.

In case IP restrictions are applied, the user’s mobile would need to be connected via the whitelisted IP address to connect to Naukri.
Similarly, in case of time restriction, users will only be able to access Resdex only during the allowed time period.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

Refreshing your job advertisement means extending its duration on the site.
Each refresh consumes a job from your subscription.

This implies that if you have subscribed to a pack of 5 jobs, you can either post 5 jobs or post one job and refresh it 4 times.
Also, if you have purchased a single job posting, you will not be able to refresh it.
Single postings purchased are a one time posting that cannot be refreshed or edited.

To modify a job, you need to follow these steps:

Modify a posted job:

Modify a saved job:

Yes. For this, please write to modify@naukri.com and quote the reference ID of the job to be edited along with the details of the modifications required.

Naukri Recruitment solutions till now were available on desktop only.
Starting July’17, we will start providing feature to use the same on mobile as well.

Naukri.com Recruiter App is the perfect solution for you to hire on the go and
connect with the potential candidates.

Designed as a companion to the Naukri Desktop recruiter platform, this app is a convenient way of hiring the best talent anytime, anywhere and across any mobile device. Use the app to:

* Search in Resdex and view relevant CVs

* Source and manage candidates

* Receive applications in real-time for your jobs

* See all previous comments on a CV

* View job responses and make the best hire in minimum possible time

For any queries, reach us at RecruiterAppProduct@naukri.com

Naukri Recruiter App has been built in a way to have the same Sub user and Super user system as available on desktop.

• Sub-users can login using their credentials and access all applications for which they have rights
• Super users can login and access all applications as they do on desktop.
  Like desktop, to access resdex they would need sub-user account to access Resdex. This feature is not available in current version of App. So, in a way Super users cannot access Resdex currently in the App but can view requirements, manage applies etc.

Yes – IP and time restrictions will be applied on Mobile App.

In case IP restrictions are applied, the user’s mobile would need to be connected via the whitelisted IP address to connect to Naukri.
Similarly, in case of time restriction, users will only be able to access Resdex only during the allowed time period.

Resdex Quota system will work the same way on Recruiter App as it does on Desktop.

CV access Quota

CV Access quota will be deducted as per the existing quota policy.

• CV Access quota will be deducted when CV is viewed in app,
  given that the same has not been viewed by your company’s user in the last 90 days.
• CV Access quota may be deducted on the following actions in the app  (depending on the quota policy) –

  1.  When the user views the phone number from the ‘Search Result Screen’
  2.  When the user views the ‘CV Detail Screen’

Email Quota

Yes – sending mails from app would consume your Email quota.

No, the SMS would not be deducted from your InstaSMS quota. For SMS, your cellular connection will be used. Standard charges will apply as per your plan.

Drawer is a app-specific local space where you can move profiles you need to take actions on.

You can take the following actions on the profiles –

1. Send Mail
2. Send SMS
3. Add to Folder
4. Delete profile

The drawer data is stored locally on your phone,  and hence,
currently profiles moved to Drawer will Not be accessible from Desktop.

In case you want to access CVs from Desktop,
you can choose to move the profiles to a Resdex Folder instead of Drawer.

Data storage in Drawer
The drawer allows you to store upto 500 profiles at one time.
Once you add more profiles, earlier profiles get overwritten.

The profiles will be kept in drawer till you are logged-in to the app.
We will remove the profile once you log out.

The CV details page can only be accessed from drawer if you have an active resdex subscription.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

With Naukri Referral tool, a recruiter can:

*  Share a Job on Naukri or post a Referral only Job, for Employees

*  Share multiple jobs in a single mailer to all your employeesCustomize referral mailers

*  Import and manage contacts from multiple sources

*  Allow employees to share jobs on their social and professional networks

*  Engage your employees using points and badges system

*  Track and manage referral applies in a single interface

*  Generate Reports on referral activity as well as payout due

Want to know more? Click here to read about Naukri Referral Tool in detail.

NaukriRecruiter profile is a feature that allows you to showcase their hiring profile to interested jobseekers.

It is a free personalized solution for Recruitment consultants and HR professionals.

Here are a few benefits of creating NaukriRecruiter profile and attaching it to jobs and mails on Naukri.com –

• It allows you to highlight your recruitment profile. Jobseekers interested in your recruitment profile can follow you.
• You can post requirements for free, which will remain active for as long as you want.
• Your personal recruitment profile vCard gets attached to your Naukri jobs and emails sent from Resdex.
• Your jobs and emails on Naukri will become more credible if your personal recruitment profile is attached.

Naukri jobs get 40% more relevant responses with NaukriRecruiter profile attached on the job posting.

Mass mails sent from Naukri Resdex get 4X more responses when NaukriRecruiter profile is attached in the mails.

• Jobseekers can also contact you if you have previously hired for jobs that are relevant to them.

A recruiter profile will help in providing credibility to your job posting and emails sent by you to jobseekers by letting jobseekers know who they are interacting with for a particular job opening (By attaching your vCard to the job posting and emails to jobseekers). In addition jobseekers would be able to search and follow your recruiter profile. Jobseekers following your recruiter profile will get updates (on their Naukri jobseeker page) of any openings that you post using your profile.

It is a completely free service for HR professionals, Recruitment Consultants and Senior Managers who are involved in hiring candidates for their company, clients, or teams, respectively. It empowers them to make their search for talent more effective and personalized.

Your NaukriRecruiter will be used to create a vCard for you, which can be attached to all emails that you send to jobseekers as well as jobs that you post on Naukri.com.

VCard is a standard format for electronic business cards. Your NaukriRecruiter vCard will contain the following information: photo, name, designation, company and location. The Vcard can be attached to a job that you have posted or emails that you send to jobseekers.

We need you to verify your email-id to increase the credibility of your NaukriRecruiter profile.
This avoids any issues in case someone else tries to use your email id to create a fake NaukriRecruiter profile.

Your NaukriRecruiter profile would be visible to jobseekers on their Naukri Jobseeker profile page and when they search for recruiter profiles on Naukri.com. Anyone with a link to your recruiter profile would be able to view it, however in order to follow your profile jobseekers have to login to their Naukri accounts.

Adding a picture adds credibility to your profile from the perspective of the candidates/jobseekers. This is likely to bring more relevant responses to your job postings and also when you contact a candidate through email. Adding earlier employers will showcase your career experience and will add credibility to your recruiter profile.

You can post Quick Jobs which contain the following fields: Designation hiring for, Location hiring for, Company hiring for and Link to Job. Jobseekers following your NaukriRecruiter on Naukri would be able to view these jobs. In addition any job posting where the responses are collected in an email id used to create a NaukriRecruiter, will be displayed in that NaukriRecruiter.

For the jobs that are posted using your NaukriRecruiter, you will receive all jobseeker applications to the email id which was used to create your NaukriRecruiter.

There is no limit to the number of jobs that you can add under Currently Hiring. However, only 10 jobs will be visible on your NaukriRecruiter at a time, with the option to view more jobs.

Jobseekers cannot contact you directly based on your recruiter profile. They can follow your recruiter profile using their Naukri Jobseeker profiles and get updates on the jobs that are associated with your NaukriRecruiter. In addition they can apply on jobs that you post using your NaukriRecruiter. These applications will go directly to the email id with which you have registered your NaukriRecruiter.
In addition jobseekers can send personalized messages to you. These will sent on your registered email id as well as in online Inbox.

If your sub user login email ID is same as NaukriRecruiter primary email ID, you can login to ResDex or job postings using your NaukriRecruiter email and password.

If your sub user login email ID is same as NaukriRecruiter primary email ID, you can use your username password for Naukri Resdex and/or Naukri Job Postings to log in to the NaukriRecruiter.

How can I post a job on Naukri.com?

Posting jobs on Naukri.com is quite easy with 3 simple steps:

P.S: After your payment has been validated/received by us, you can start inputting jobs immediately. If you feel that your account has inadvertently not been credited with payment, please contact us at jobs@naukri.com

How long will it take for my job to get reflected on Naukri site?

It takes 30 minutes for a job posted to be visible on the site.

It takes 30-45 minutes for a job posted to be visible on the site.
In some cases, when the traffic is high, this may take slightly longer.

You can reach out to our support team to help check if your job is live.
Reach us at Support@naukri.com

Yes, Personalized Application Filters allow recruiters to
define criteria and receive only those responses which match these.

It allows recruiter to  –

* Set Customized Filters
* Modify filters according to your needs
* Get only relevant responses directly in your Inbox

Currently filters are available on following fields –
a. Star Rating (Naukri defined application relevance score)
b.  Location
c.  Experience
d.  CTC
e.  Education
f. Industry

Read more about these here

If you wish to remove an already posted job from the site:

• Go to the manage jobs section
• Click on the ‘Remove’ icon against the job which you want to remove
• In the prompt that appears, click ‘Remove’

Resdex is the largest database of Jobseekers in India – with over 50 million profiles from various industries, functions, locations and experience levels.

With a Resdex subscription you get to reach out to these jobseekers and hire them to meet your recruitment needs.

Resdex offers:

• an intelligent search engine that help in finding the right (most relevant) candidates with great ease
• a data-driven recommender system which helps find candidates similar to the candidates you select
• the ability to refine your search by drilling down further through tools like search within results and
• ability to contact candidates by email/sms, shortlist candidates, forward resumes, organize resumes in folders
• regular alerts of resumes in your email based on the parameters you decide and at the frequency you want
• ability to take notes/reminders on resumes for additional information or future reference

You can check out various subscription packages for Resdex.
For details about the subscription packages, you may contact us at any of our branches.

To know more details and for further assistance on your purchase decision,
you may fill up “Request a call back” form and our sales representative will get back to you.

Yes, you may check out Demo Resdex to try out various search options of Resdex & how they work.
To view the contact details of candidate, you would need to subscribe to Resdex.

You may also contact us at any of our branches. Click here to view our branches at various locations.

In case you are logged in as a Super-user, you can perform various administrative tasks and view MIS usage. However, to perform resume search you will need to login using a subuser account.

You can directly search in Resdex if you’re already logged in as a subuser.

This is how you can perform a search in Resdex if you are logged in as a superuser:

• Login to Resdex.
• Under “Resdex” tab, select ‘Search Resumes’. This’ll take you to a page listing the available sub-user names that you can use to login to Resdex and perform the search.
• Select the desired sub-user from the ‘Username’ dropdown under ‘Available sub-user(s)’ tab.
• Click ‘Login’. This will take you to the Advance Search Page.
• Enter your search criteria and finally click on ‘Search Resumes’ button.
  Watch a quick video on How to Search in Resdex

If you are logged in as a subuser,

• Click on the ‘Resdex’ tab and select ‘Search Resumes’. This will directly take you to the Advanced Search Page.
• Enter your search criteria and finally click on ‘Search resumes’ button.
• This will show you the resumes matching your search criteria.

The Keyword field in the RESDEX search form searches for the inputted keyword(s) in various fields of a resume. The keywords are searched for in the following fields of the resume:

• Profile of the candidate
• Summary of experience
• Current Organization – you can look for people currently employed at certain companies by simply writing the company name in the keyword field
• Designation – you can search for specific designations such as Marketing Manager, Team Leader, CTO, and CEO etc.

The educational institute name fields – you can search for graduates from IIT, IIM etc

To save the desired resumes from the search results page

• Go to the search results page; check the box against the resume(s) you wish to save/move into a folder.
• Click on the “Save to Folder” button at the top
• Follow the instructions in the window that pops up and save/move the resume(s).

To save the desired resumes from the resume details page

• Click on the “Save to Folder” button at the resume preview page and follow the instructions.

The resume will be moved to the selected folder. This option is more time taking but is helpful when you wish to scan through the entire resume before moving it to a folder.

Once you have saved/moved the desired resume(s) to the folder(s), you can view them from the folder itself.

Watch a quick video tutorial on the same here

You can contact candidates in 3 ways:

1. Send out custom emails from your Resdex account to the candidates.
2. Send out details of jobs (posted in Naukri) in form of email from your Resdex account to the candidates
3. Sending out SMS from your Resdex account to the candidates

Method 1: By sending custom emails through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send mail’ from the actions listed at the top
• From the form that shows up, select an existing email template or compose a new email to be sent to the candidate(s)
• Attach a job (optional)
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 2: By sending job details through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send Job’ from the actions listed at the top
• From the form that shows up, select an existing job.
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 3: By sending SMS

You can also contact the candidates through SMS [you’ll need to select ‘Send SMS’ action in that case in step 2 above. However, this option is available only when you’re subscribed to our Insta Hire services. For details, please contact our sales team.

To further condense your search results and give you more precise results, you’ve the option to ‘search within results’. You can see this option in search results page

• Click on ‘Search within Results’ on search results page.
• Input the criteria in the ‘search within results’ text box, click ‘Search’

This is basically a next level search performed on your original search criteria, which remains the same.

Yes, for this you need to create contact templates using these steps:

• Login to your account
• Go to ‘Resume database’
• Click on the tab ‘Contact Templates’
• Click the button ‘Create New Template’
• This will open up a dialog box. Specify the template name, and subject, compile the email message and click on ‘Create’.

This template will be listed on the ‘Manage Contact Templates’ page in case you wish to modify it in the future. This will also be available in the ‘contact selected candidates’ form under ‘use saved template’ dropdown, after you click on ‘Send Mail’ button from the resume listing page.

You can use the ‘Cluster’ functionality to further refine your search results. For example, after you’ve performed a search and wish to see the number of resumes against each ‘role’ in that search, you can use ‘role cluster’.  To view number of resumes against various CTC ranges, you can use ‘CTC cluster’ and so on.

Resdex Quota system will work the same way on Recruiter App as it does on Desktop.

CV access Quota

CV Access quota will be deducted as per the existing quota policy.

• CV Access quota will be deducted when CV is viewed in app,
  given that the same has not been viewed by your company’s user in the last 90 days.
• CV Access quota may be deducted on the following actions in the app  (depending on the quota policy) –

  1.  When the user views the phone number from the ‘Search Result Screen’
  2.  When the user views the ‘CV Detail Screen’

Email Quota

Yes – sending mails from app would consume your Email quota.

No, the SMS would not be deducted from your InstaSMS quota. For SMS, your cellular connection will be used. Standard charges will apply as per your plan.

You can check out various subscription packages for Resdex.
For details about the subscription packages, you may contact us at any of our branches.

To know more details and for further assistance on your purchase decision,
you may fill up “Request a call back” form and our sales representative will get back to you.

Yes, you may check out Demo Resdex to try out various search options of Resdex & how they work.
To view the contact details of candidate, you would need to subscribe to Resdex.

You may also contact us at any of our branches. Click here to view our branches at various locations.

Yes, for this please contact us at any of our branches.
Click here to see branch-wise contact details.

‘Available usernames’ shows the sub-user names that are not currently logged into Resdex and are available for use.

You need to be a Super-user to turn this feature ON / OFF. If you turn it ON, you will enable sub-user(s) of your account to see a list of usernames who are not using Resdex. Thus, they can select any of the idle usernames & login to the database.

Please note that you’ll be able to view the list of available sub-users only when you’ve permissions to do so else you’ll need to contact your super-user for this.

You need to be a Super-user to turn this feature ON / OFF. If you turn it ON, you will empower sub-user(s) of your account to reset their login id if somebody has already logged into the Resdex with the same username.

In case you are a super-user, then you can reset any of the sub-user logins.  For this go to main menu and click on ‘Reset sub-user(s)’. From the listed sub-user names, click on the ones that you wish to reset and click the ‘Reset’ button.

To view Resdex activity in your account over a period of time, you can generate and view the following reports after you login to account as a super-user [These reports are available to super-user only]:

• Database Usage report:Displays the overall Resdex activity of the users of your company over a period of time.
• User Login report:Displays the login details and activity of the users using Resdex. In the last month
• Contacted Candidate MIS [available to sub-user only]:Displays the report on the candidates contacted by the sub-user. The data is available for last 7 days only and you can run the report for a specified duration.

Besides, you can also customize the reports’ display and choose the fields to be included.

You can access Resdex reports in either of the following ways:

• Login to your recruiter’s account » Go to section ‘Reports and MIS’ » Click on ‘Database Usage Reports’ or ‘Login Report’ under ‘Resdex Reports’.
• Login to Resdex » click on the tab ‘Reports & MIS’ » Click on either of these tabs: Database Usage, User login or Contacted Candidate MIS » Follow the instructions on the form and generate the desired report.

For later use, you can also download these reports in MS Excel format.

In case you wish to receive these reports in your mailbox at regular intervals, you can set daily, monthly, weekly alerts for these reports. However, this functionality is available only to a super-user.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

Response Management is a feature of eApps that helps you manage the resumes received against each job. You can move Resumes to folders, shortlist, put them on hold, deleting, forwarding and downloading them and contact candidates by email.

eApps (electronics application software) is an efficient response management tool.

Some of the salient features in eApps –

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

For the job that you’ve posted on Naukri, you can choose to receive the applications in different ways:

• eApps Basic: Choose to receive responses in your Naukri response manager with advanced filters and Questionnaires. In addition, you can also forward a copy of application email-ids chosen in your job
• Email: Directly receive the applications on the email id provided by you while posting the job.
  The responses will also be available in your basic response manager in your Naukri account
• Company URL: Redirect the applicant to this URL as soon as jobseeker clicks the apply button on the job
• Walk-in: Provide venue and date-time for jobseekers to walk-in for interviews

1. Jobs posted by you during the last 3 months on Naukri site but that are not currently active are marked as ‘Inactive’ jobs. You can’t edit and refresh such jobs but can recall them. These jobs are available in your account for a period of 3 months from the date of these being inactive.
   You can view them under Manage jobs and responses page
2. Jobs that are currently active on the site are marked as ‘Active’ jobs.
   A job remains active till 30 days from the date of posting or the date of refresh. You can edit and refresh live jobs. You can also manage the responses for these jobs and download them.

1. What is Step Up (by Naukri.com) initiative?

Step Up by Naukri is an initiative designed to support organizations which are recruiting people as a response to COVID-19 pandemic. It equips organizations from select industries with free solutions & personalized support to help them recruit faster.

2. Which industries are covered as part of Step Up initiative?

Organizations that operate in the following 5 industries – Medical/Healthcare/Hospitals, Medical Devices/Equipment, Pharma/Biotech/Clinical Research, Telecom/ISP , Internet/Ecommerce – are eligible to avail free products/services under Step Up.

3.What free services do recruiters get under Step Up initiative?

For organizations which are covered under Step Up initiative, Naukri provides the following support

• Free job postings
• Personalized Jobseeker Campaign – Naukri team will shortlist jobseekers and line up interviews for clients
• Premium hiring support – Naukri team will shortlist jobseekers for premium roles and line up interviews for clients
• Showcase to jobseekers – All jobs posted under this initiative will be aggregated and promoted to jobseekers through COVID-19 microsite for jobseekers

4. Is Step Up initiative only for existing clients of Naukri?

Step Up initiative is for both existing and new clients

5. How do I enroll my organization for Step Up initiative?

If you are an existing client of Naukri operating in the mentioned industries, please reach out to your sales SPOC for enrolling your organization under Step Up initiative.

If your organization is not a client of Naukri, please fill the lead generation form available on homepage. A Naukri team member will contact you for further details & verification.

Alternatively you can also reach out to us on –

Mail Id: covid19support@naukri.com

Phone number: 1800-102-5558

6. How long will the Step Up initiative be active for?

Step Up initiative will be active for a period of 3 months till July 31st. Organizations enrolled for this initiative can post their free jobs until the last date, which will be live on Naukri for 30 days from the day of posting.

7. Can free services be utilized after the initiative’s end date (July 31st) ?

Organizations under Step Up will not be able to post free jobs or use free services after the end date. However, services initiated before the end date will be supported until closure.

8. What if I don’t use all free services by the initiative’s end date?

Free services which are not utilized by the organization cannot be carried forward after the end date and will be deactivated.

9. If I am an existing customer already having a job posting package, can I post a paid job?

Yes. All regular paid services will continue as is.

Drawer is a app-specific local space where you can move profiles you need to take actions on.

You can take the following actions on the profiles –

1. Send Mail
2. Send SMS
3. Add to Folder
4. Delete profile

The drawer data is stored locally on your phone,  and hence,
currently profiles moved to Drawer will Not be accessible from Desktop.

In case you want to access CVs from Desktop,
you can choose to move the profiles to a Resdex Folder instead of Drawer.

Data storage in Drawer
The drawer allows you to store upto 500 profiles at one time.
Once you add more profiles, earlier profiles get overwritten.

The profiles will be kept in drawer till you are logged-in to the app.
We will remove the profile once you log out.

The CV details page can only be accessed from drawer if you have an active resdex subscription.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

If you have been logged out of your Naukri account, it is probably because:

• You have not used the application since 1 hour after you logged in and your login session has expired.

  [Note: It is always recommended click on the “Logout from Naukri” link after you finish using Naukri services. This is to avoid any timeouts and prevent unsaved changes from being lost].

  OR

• You do not have cookies enabled on your browser. You will need to enable cookies and then login again.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

To prevent any unauthorized access in your accounts and verify each recruiter account offered by Naukri,
all users will be required to enter a One Time Password (OTP) after submitting username/password
before they can use any Naukri service.

• Users need to mandatorily have unique and verified email ID as login ID.
• The OTP will be sent on verified email ID.
• In case verified mobile number is available in the user’s account,
  then OTP will be sent via SMS as well.
• OTP will become mandatory for all users and super users soon

There are 2 pre-requisites for OTP based Login:-

• All users must have unique and verified email ID as login ID.
  When suspicious login is detected by the system, OTP will be sent on verified email to confirm authorised login.
• Users can add and verify their mobile numbers.
  If verified mobile number is available in user’s account, then OTP will be sent via SMS as well.

With Naukri Referral tool, a recruiter can:

*  Share a Job on Naukri or post a Referral only Job, for Employees

*  Share multiple jobs in a single mailer to all your employeesCustomize referral mailers

*  Import and manage contacts from multiple sources

*  Allow employees to share jobs on their social and professional networks

*  Engage your employees using points and badges system

*  Track and manage referral applies in a single interface

*  Generate Reports on referral activity as well as payout due

Want to know more? Click here to read about Naukri Referral Tool in detail.

A super-user has the admin rights on the entire account created for a company.
In addition,  create/delete/manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions.

Super-user can also post jobs, manage responses through response manager.

A sub-user can post jobs, manage responses through response manager and change her sub-user password.

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,

• Login to your recruiter’s account as a super-user
• Hover on photo icon on the top right of the screen and click on ‘Manage Sub-Users’

• Select the sub-user to whom you wish to assign Resdex permissions for example and click on the ‘Edit’ icon against that sub-user.
  

• In the dialog that opens up, check the products under the ‘Permissions’ section and click OK.
  

You should create as many sub-users as the number of different individuals accessing Naukri.com Recruiter account.

In case you are facing any issues in adding more sub-users,
please contact our nearest branch office or write to us at support@naukri.com.

Yes, you can purchase more Resdex licenses for your users.
For this, you can contact us at any of our branches

Steps for Super-User are as follows:-

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Sub-Users” page.
3. Click on Add button.
4. Enter the email address of the recruiter. The email address entered in username will be used for communication as well. Assign required permissions. Click on Add.
5. The new user will start appearing in Pending Users section.

Steps for Sub-User are as follows:-

1. A verification mail will be sent on the added email ID. User needs to click on the verification link.
2. As soon as the user verifies her email, she will be moved to Approved Users section in Manage Users section of super user account.
3. Also, the user will be taken to Generate password page ( as happening previously)
4. User can then login to her user account.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

Please select yourself as “Un-registered” at the time of purchasing Naukri (Info Edge) services.

You can login in official website of GST for registration details.

The same can be confirmed to our concerned sales person or Customer support team within the same month of transaction.

The same can be communicated to sales person. Details can be verified in proforma invoice shared by sales person.

Also GST details can be shared with gst.customer@infoedge.in

For general GST related queries, please refer clients to https://recruiterzone.naukri.com/gst-implementation-for-naukri-customers/

For further queries, below are the POCs:-
1st : Concerned sales person

2nd : gst.customer@infoedge.in

3rd : support@naukri.com

• Know Your Customer (KYC) is mandatory requirement to enable us to know / understand our customers better and help us protect your identity as well as our jobseekers
• Process of KYC includes verifying the identity and address of customers
• KYC document approval is needed for activation of any new subscription.
  In case of non-compliance, newly purchased subscriptions will not be activated for use.

Naukri.com is committed to protecting the data provided to us by our users and increasing the security of our customer accounts.

Hence we have rolled out mandatory Know Your Customer (KYC) requirement which will enable us to know / understand our customers better.

The objective is :-
• To protect our users from being victims of fraud
• To prevent misuse of the personal information of jobseekers, which customers are privy to
• To protect the customer’s account information and identity

We need to verify the identity and address of our customers using PAN card and Address Proof

Please refer here for more details.

Following documents can be submitted for KYC verification –

1. Login to your Naukri Recruiter account as Super User.
2. Go to “Submit KYC Documents” link under Administration section.
   
3. Fill in your details and upload your PAN card and Address Proof.
   
4. We will process the documents and update your status.
   You will receive notification mail on registered email ID (for super user) about the status.
   Your pending subscriptions will get activated automatically when your KYC documents are verified.OR
   • You can also submit documents through your naukri.com account manager.
   • You can mail documents at kyc@naukri.com from super user’s email address.

1. Login to your recruiter’s account as a super-user.
2. Hover on Photo icon at the top right of the page.
   Go to Subscription Status page.
3. Scroll down to the bottom of the page.
   Your current KYC Status of your account will be available in “KYC Status” section.
4. We will also send notification email to super user when KYC documents are approved / rejected.

1. On the Submit KYC Documents page, In place of PAN Card, upload copy of acknowledgement of Form 49A.
2. KYC verification will happen on the basis of acknowledgement copy and address proof submitted.
3. You can get a 15 day window to submit your PAN Card copy.
   You can use your subscriptions in the meanwhile.*
4. Within 15 days, Submit PAN Card copy.
   In case of no PAN Card submission and verification within 15 days, the current subscription will get de-activated.
   After verification of PAN card, your subscription will remain activated without any extension.

A super-user has the admin rights on the entire account created for a company.
In addition,  create/delete/manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions.

Super-user can also post jobs, manage responses through response manager.

A sub-user can post jobs, manage responses through response manager and change her sub-user password.

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,

• Login to your recruiter’s account as a super-user
• Hover on photo icon on the top right of the screen and click on ‘Manage Sub-Users’

• Select the sub-user to whom you wish to assign Resdex permissions for example and click on the ‘Edit’ icon against that sub-user.
  

• In the dialog that opens up, check the products under the ‘Permissions’ section and click OK.
  

You should create as many sub-users as the number of different individuals accessing Naukri.com Recruiter account.

In case you are facing any issues in adding more sub-users,
please contact our nearest branch office or write to us at support@naukri.com.

Yes, you can purchase more Resdex licenses for your users.
For this, you can contact us at any of our branches

Steps for Super-User are as follows:-

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Sub-Users” page.
3. Click on Add button.
4. Enter the email address of the recruiter. The email address entered in username will be used for communication as well. Assign required permissions. Click on Add.
5. The new user will start appearing in Pending Users section.

Steps for Sub-User are as follows:-

1. A verification mail will be sent on the added email ID. User needs to click on the verification link.
2. As soon as the user verifies her email, she will be moved to Approved Users section in Manage Users section of super user account.
3. Also, the user will be taken to Generate password page ( as happening previously)
4. User can then login to her user account.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

If you have been logged out of your Naukri account, it is probably because:

• You have not used the application since 1 hour after you logged in and your login session has expired.

  [Note: It is always recommended click on the “Logout from Naukri” link after you finish using Naukri services. This is to avoid any timeouts and prevent unsaved changes from being lost].

  OR

• You do not have cookies enabled on your browser. You will need to enable cookies and then login again.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

To further condense your search results and give you more precise results, you’ve the option to ‘search within results’. You can see this option in search results page

• Click on ‘Search within Results’ on search results page.
• Input the criteria in the ‘search within results’ text box, click ‘Search’

This is basically a next level search performed on your original search criteria, which remains the same.

Yes, for this you need to create contact templates using these steps:

• Login to your account
• Go to ‘Resume database’
• Click on the tab ‘Contact Templates’
• Click the button ‘Create New Template’
• This will open up a dialog box. Specify the template name, and subject, compile the email message and click on ‘Create’.

This template will be listed on the ‘Manage Contact Templates’ page in case you wish to modify it in the future. This will also be available in the ‘contact selected candidates’ form under ‘use saved template’ dropdown, after you click on ‘Send Mail’ button from the resume listing page.

You can use the ‘Cluster’ functionality to further refine your search results. For example, after you’ve performed a search and wish to see the number of resumes against each ‘role’ in that search, you can use ‘role cluster’.  To view number of resumes against various CTC ranges, you can use ‘CTC cluster’ and so on.

Resume alerts are the mails that you receive whenever any new resume matching your saved search criteria enters our resume database. This is to keep you updated on the latest matches against your saved searches.

To set alert settings and frequency:

• Login to your account
• Under ‘Resume database’, click on ‘Saved Searches’
• On the ‘Manage Saved Searches’ page that comes up, click on the tab ‘saved searches’.
• Check the saved search for which you wish to receive resume alerts via email
• Click on ‘Edit Alert settings’ icon against that search
• Follow the instructions on the dialog that comes up

This will set your resume alerts.

Yes, you can add additional notes to a resume by using the ‘Add comments’ option available at the -right on the resume listing page and resume detail page.

Click on that option and enter the desired comments

To print a resume, click on the resume heading from the resume listing page. This will show the resume preview in detail. Click on the ‘Print’ option and this’ll print the resume.

Yes. To download resume(s):

• Login to your account and go to the folder from which you want to download the resumes.
• Click on ‘Download resume(s)’
• Specify the starting and ending index of the resumes you wish to download.
• Click ‘download’

This will download the desired resumes.

To download the resume that you’re currently viewing, simply click on the ‘Download’ option available at the of the resume preview page.

Watch a quick video tutorial on the same

Resume Freshness indicates when a candidate was last active on our site. You can search the resumes in Resdex based on the resume freshness.

In case you are logged in as a Super-user, you can perform various administrative tasks and view MIS usage. However, to perform resume search you will need to login using a subuser account.

You can directly search in Resdex if you’re already logged in as a subuser.

This is how you can perform a search in Resdex if you are logged in as a superuser:

• Login to Resdex.
• Under “Resdex” tab, select ‘Search Resumes’. This’ll take you to a page listing the available sub-user names that you can use to login to Resdex and perform the search.
• Select the desired sub-user from the ‘Username’ dropdown under ‘Available sub-user(s)’ tab.
• Click ‘Login’. This will take you to the Advance Search Page.
• Enter your search criteria and finally click on ‘Search Resumes’ button.
  Watch a quick video on How to Search in Resdex

If you are logged in as a subuser,

• Click on the ‘Resdex’ tab and select ‘Search Resumes’. This will directly take you to the Advanced Search Page.
• Enter your search criteria and finally click on ‘Search resumes’ button.
• This will show you the resumes matching your search criteria.

The Keyword field in the RESDEX search form searches for the inputted keyword(s) in various fields of a resume. The keywords are searched for in the following fields of the resume:

• Profile of the candidate
• Summary of experience
• Current Organization – you can look for people currently employed at certain companies by simply writing the company name in the keyword field
• Designation – you can search for specific designations such as Marketing Manager, Team Leader, CTO, and CEO etc.

The educational institute name fields – you can search for graduates from IIT, IIM etc

To save the desired resumes from the search results page

• Go to the search results page; check the box against the resume(s) you wish to save/move into a folder.
• Click on the “Save to Folder” button at the top
• Follow the instructions in the window that pops up and save/move the resume(s).

To save the desired resumes from the resume details page

• Click on the “Save to Folder” button at the resume preview page and follow the instructions.

The resume will be moved to the selected folder. This option is more time taking but is helpful when you wish to scan through the entire resume before moving it to a folder.

Once you have saved/moved the desired resume(s) to the folder(s), you can view them from the folder itself.

Watch a quick video tutorial on the same here

You can contact candidates in 3 ways:

1. Send out custom emails from your Resdex account to the candidates.
2. Send out details of jobs (posted in Naukri) in form of email from your Resdex account to the candidates
3. Sending out SMS from your Resdex account to the candidates

Method 1: By sending custom emails through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send mail’ from the actions listed at the top
• From the form that shows up, select an existing email template or compose a new email to be sent to the candidate(s)
• Attach a job (optional)
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 2: By sending job details through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send Job’ from the actions listed at the top
• From the form that shows up, select an existing job.
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 3: By sending SMS

You can also contact the candidates through SMS [you’ll need to select ‘Send SMS’ action in that case in step 2 above. However, this option is available only when you’re subscribed to our Insta Hire services. For details, please contact our sales team.

Response Management is a feature of eApps that helps you manage the resumes received against each job. You can move Resumes to folders, shortlist, put them on hold, deleting, forwarding and downloading them and contact candidates by email.

eApps (electronics application software) is an efficient response management tool.

Some of the salient features in eApps –

What are Naukri Job Postings? What all can I do with your Job Postings solution?

When you need to fill a position, time is money. And every minute counts.

When you need to get your job in front of the most qualified job seekers. You need an easy and reliable way to manage incoming CVs and select the right person for the job.

And that’s what posting your job on Naukri delivers – the most efficient and cost-effective way to hire online.

How much does it cost?

Our Job Posting solution has 2 variants: Hot vacancies and Classifieds. Both come in various subscription packages; basis of number of job postings / subscription period, you could pick one according to your needs.

Hot Vacancy Packs and Subscriptions

These are our premium job posting services that include:

Classified Listing and Subscription

These are our basic job listings that include:

For details on various subscriptions, click here.

For more customized solutions, please contact our sales team at any of our branches.

You can also request more information by filling this form and sending it to us: Request Info

Naukri Recruitment solutions till now were available on desktop only.
Starting July’17, we will start providing feature to use the same on mobile as well.

Naukri.com Recruiter App is the perfect solution for you to hire on the go and
connect with the potential candidates.

Designed as a companion to the Naukri Desktop recruiter platform, this app is a convenient way of hiring the best talent anytime, anywhere and across any mobile device. Use the app to:

* Search in Resdex and view relevant CVs

* Source and manage candidates

* Receive applications in real-time for your jobs

* See all previous comments on a CV

* View job responses and make the best hire in minimum possible time

For any queries, reach us at RecruiterAppProduct@naukri.com

Resdex is the largest database of Jobseekers in India – with over 50 million profiles from various industries, functions, locations and experience levels.

With a Resdex subscription you get to reach out to these jobseekers and hire them to meet your recruitment needs.

Resdex offers:

• an intelligent search engine that help in finding the right (most relevant) candidates with great ease
• a data-driven recommender system which helps find candidates similar to the candidates you select
• the ability to refine your search by drilling down further through tools like search within results and
• ability to contact candidates by email/sms, shortlist candidates, forward resumes, organize resumes in folders
• regular alerts of resumes in your email based on the parameters you decide and at the frequency you want
• ability to take notes/reminders on resumes for additional information or future reference

All jobs remain active on the site for 31 days from the date of posting.

You can view this information on recruiters’ home after you login
(in the subscription status module – for super-user).
You can also see this number at the top of Manage Jobs section.

All jobs remain active on the site for 31 days from the date of posting.

What are Naukri Job Postings? What all can I do with your Job Postings solution?

When you need to fill a position, time is money. And every minute counts.

When you need to get your job in front of the most qualified job seekers. You need an easy and reliable way to manage incoming CVs and select the right person for the job.

And that’s what posting your job on Naukri delivers – the most efficient and cost-effective way to hire online.

How much does it cost?

Our Job Posting solution has 2 variants: Hot vacancies and Classifieds. Both come in various subscription packages; basis of number of job postings / subscription period, you could pick one according to your needs.

Hot Vacancy Packs and Subscriptions

These are our premium job posting services that include:

Classified Listing and Subscription

These are our basic job listings that include:

For details on various subscriptions, click here.

For more customized solutions, please contact our sales team at any of our branches.

You can also request more information by filling this form and sending it to us: Request Info

How can I post a job on Naukri.com?

Posting jobs on Naukri.com is quite easy with 3 simple steps:

P.S: After your payment has been validated/received by us, you can start inputting jobs immediately. If you feel that your account has inadvertently not been credited with payment, please contact us at jobs@naukri.com

How long will it take for my job to get reflected on Naukri site?

It takes 30 minutes for a job posted to be visible on the site.

All jobs remain active on the site for 31 days from the date of posting.

You can view this information on recruiters’ home after you login
(in the subscription status module – for super-user).
You can also see this number at the top of Manage Jobs section.

It takes 30-45 minutes for a job posted to be visible on the site.
In some cases, when the traffic is high, this may take slightly longer.

You can reach out to our support team to help check if your job is live.
Reach us at Support@naukri.com

Refreshing your job advertisement means extending its duration on the site.
Each refresh consumes a job from your subscription.

This implies that if you have subscribed to a pack of 5 jobs, you can either post 5 jobs or post one job and refresh it 4 times.
Also, if you have purchased a single job posting, you will not be able to refresh it.
Single postings purchased are a one time posting that cannot be refreshed or edited.

To modify a job, you need to follow these steps:

Modify a posted job:

Modify a saved job:

Yes. For this, please write to modify@naukri.com and quote the reference ID of the job to be edited along with the details of the modifications required.

Naukri Recruiter App has been built in a way to have the same Sub user and Super user system as available on desktop.

• Sub-users can login using their credentials and access all applications for which they have rights
• Super users can login and access all applications as they do on desktop.
  Like desktop, to access resdex they would need sub-user account to access Resdex. This feature is not available in current version of App. So, in a way Super users cannot access Resdex currently in the App but can view requirements, manage applies etc.

Yes – IP and time restrictions will be applied on Mobile App.

In case IP restrictions are applied, the user’s mobile would need to be connected via the whitelisted IP address to connect to Naukri.
Similarly, in case of time restriction, users will only be able to access Resdex only during the allowed time period.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

Refreshing your job advertisement means extending its duration on the site.
Each refresh consumes a job from your subscription.

This implies that if you have subscribed to a pack of 5 jobs, you can either post 5 jobs or post one job and refresh it 4 times.
Also, if you have purchased a single job posting, you will not be able to refresh it.
Single postings purchased are a one time posting that cannot be refreshed or edited.

To modify a job, you need to follow these steps:

Modify a posted job:

Modify a saved job:

Yes. For this, please write to modify@naukri.com and quote the reference ID of the job to be edited along with the details of the modifications required.

Naukri Recruitment solutions till now were available on desktop only.
Starting July’17, we will start providing feature to use the same on mobile as well.

Naukri.com Recruiter App is the perfect solution for you to hire on the go and
connect with the potential candidates.

Designed as a companion to the Naukri Desktop recruiter platform, this app is a convenient way of hiring the best talent anytime, anywhere and across any mobile device. Use the app to:

* Search in Resdex and view relevant CVs

* Source and manage candidates

* Receive applications in real-time for your jobs

* See all previous comments on a CV

* View job responses and make the best hire in minimum possible time

For any queries, reach us at RecruiterAppProduct@naukri.com

Naukri Recruiter App has been built in a way to have the same Sub user and Super user system as available on desktop.

• Sub-users can login using their credentials and access all applications for which they have rights
• Super users can login and access all applications as they do on desktop.
  Like desktop, to access resdex they would need sub-user account to access Resdex. This feature is not available in current version of App. So, in a way Super users cannot access Resdex currently in the App but can view requirements, manage applies etc.

Yes – IP and time restrictions will be applied on Mobile App.

In case IP restrictions are applied, the user’s mobile would need to be connected via the whitelisted IP address to connect to Naukri.
Similarly, in case of time restriction, users will only be able to access Resdex only during the allowed time period.

Resdex Quota system will work the same way on Recruiter App as it does on Desktop.

CV access Quota

CV Access quota will be deducted as per the existing quota policy.

• CV Access quota will be deducted when CV is viewed in app,
  given that the same has not been viewed by your company’s user in the last 90 days.
• CV Access quota may be deducted on the following actions in the app  (depending on the quota policy) –

  1.  When the user views the phone number from the ‘Search Result Screen’
  2.  When the user views the ‘CV Detail Screen’

Email Quota

Yes – sending mails from app would consume your Email quota.

No, the SMS would not be deducted from your InstaSMS quota. For SMS, your cellular connection will be used. Standard charges will apply as per your plan.

Drawer is a app-specific local space where you can move profiles you need to take actions on.

You can take the following actions on the profiles –

1. Send Mail
2. Send SMS
3. Add to Folder
4. Delete profile

The drawer data is stored locally on your phone,  and hence,
currently profiles moved to Drawer will Not be accessible from Desktop.

In case you want to access CVs from Desktop,
you can choose to move the profiles to a Resdex Folder instead of Drawer.

Data storage in Drawer
The drawer allows you to store upto 500 profiles at one time.
Once you add more profiles, earlier profiles get overwritten.

The profiles will be kept in drawer till you are logged-in to the app.
We will remove the profile once you log out.

The CV details page can only be accessed from drawer if you have an active resdex subscription.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

With Naukri Referral tool, a recruiter can:

*  Share a Job on Naukri or post a Referral only Job, for Employees

*  Share multiple jobs in a single mailer to all your employeesCustomize referral mailers

*  Import and manage contacts from multiple sources

*  Allow employees to share jobs on their social and professional networks

*  Engage your employees using points and badges system

*  Track and manage referral applies in a single interface

*  Generate Reports on referral activity as well as payout due

Want to know more? Click here to read about Naukri Referral Tool in detail.

NaukriRecruiter profile is a feature that allows you to showcase their hiring profile to interested jobseekers.

It is a free personalized solution for Recruitment consultants and HR professionals.

Here are a few benefits of creating NaukriRecruiter profile and attaching it to jobs and mails on Naukri.com –

• It allows you to highlight your recruitment profile. Jobseekers interested in your recruitment profile can follow you.
• You can post requirements for free, which will remain active for as long as you want.
• Your personal recruitment profile vCard gets attached to your Naukri jobs and emails sent from Resdex.
• Your jobs and emails on Naukri will become more credible if your personal recruitment profile is attached.

Naukri jobs get 40% more relevant responses with NaukriRecruiter profile attached on the job posting.

Mass mails sent from Naukri Resdex get 4X more responses when NaukriRecruiter profile is attached in the mails.

• Jobseekers can also contact you if you have previously hired for jobs that are relevant to them.

A recruiter profile will help in providing credibility to your job posting and emails sent by you to jobseekers by letting jobseekers know who they are interacting with for a particular job opening (By attaching your vCard to the job posting and emails to jobseekers). In addition jobseekers would be able to search and follow your recruiter profile. Jobseekers following your recruiter profile will get updates (on their Naukri jobseeker page) of any openings that you post using your profile.

It is a completely free service for HR professionals, Recruitment Consultants and Senior Managers who are involved in hiring candidates for their company, clients, or teams, respectively. It empowers them to make their search for talent more effective and personalized.

Your NaukriRecruiter will be used to create a vCard for you, which can be attached to all emails that you send to jobseekers as well as jobs that you post on Naukri.com.

VCard is a standard format for electronic business cards. Your NaukriRecruiter vCard will contain the following information: photo, name, designation, company and location. The Vcard can be attached to a job that you have posted or emails that you send to jobseekers.

We need you to verify your email-id to increase the credibility of your NaukriRecruiter profile.
This avoids any issues in case someone else tries to use your email id to create a fake NaukriRecruiter profile.

Your NaukriRecruiter profile would be visible to jobseekers on their Naukri Jobseeker profile page and when they search for recruiter profiles on Naukri.com. Anyone with a link to your recruiter profile would be able to view it, however in order to follow your profile jobseekers have to login to their Naukri accounts.

Adding a picture adds credibility to your profile from the perspective of the candidates/jobseekers. This is likely to bring more relevant responses to your job postings and also when you contact a candidate through email. Adding earlier employers will showcase your career experience and will add credibility to your recruiter profile.

You can post Quick Jobs which contain the following fields: Designation hiring for, Location hiring for, Company hiring for and Link to Job. Jobseekers following your NaukriRecruiter on Naukri would be able to view these jobs. In addition any job posting where the responses are collected in an email id used to create a NaukriRecruiter, will be displayed in that NaukriRecruiter.

For the jobs that are posted using your NaukriRecruiter, you will receive all jobseeker applications to the email id which was used to create your NaukriRecruiter.

There is no limit to the number of jobs that you can add under Currently Hiring. However, only 10 jobs will be visible on your NaukriRecruiter at a time, with the option to view more jobs.

Jobseekers cannot contact you directly based on your recruiter profile. They can follow your recruiter profile using their Naukri Jobseeker profiles and get updates on the jobs that are associated with your NaukriRecruiter. In addition they can apply on jobs that you post using your NaukriRecruiter. These applications will go directly to the email id with which you have registered your NaukriRecruiter.
In addition jobseekers can send personalized messages to you. These will sent on your registered email id as well as in online Inbox.

If your sub user login email ID is same as NaukriRecruiter primary email ID, you can login to ResDex or job postings using your NaukriRecruiter email and password.

If your sub user login email ID is same as NaukriRecruiter primary email ID, you can use your username password for Naukri Resdex and/or Naukri Job Postings to log in to the NaukriRecruiter.

How can I post a job on Naukri.com?

Posting jobs on Naukri.com is quite easy with 3 simple steps:

P.S: After your payment has been validated/received by us, you can start inputting jobs immediately. If you feel that your account has inadvertently not been credited with payment, please contact us at jobs@naukri.com

How long will it take for my job to get reflected on Naukri site?

It takes 30 minutes for a job posted to be visible on the site.

It takes 30-45 minutes for a job posted to be visible on the site.
In some cases, when the traffic is high, this may take slightly longer.

You can reach out to our support team to help check if your job is live.
Reach us at Support@naukri.com

Yes, Personalized Application Filters allow recruiters to
define criteria and receive only those responses which match these.

It allows recruiter to  –

* Set Customized Filters
* Modify filters according to your needs
* Get only relevant responses directly in your Inbox

Currently filters are available on following fields –
a. Star Rating (Naukri defined application relevance score)
b.  Location
c.  Experience
d.  CTC
e.  Education
f. Industry

Read more about these here

If you wish to remove an already posted job from the site:

• Go to the manage jobs section
• Click on the ‘Remove’ icon against the job which you want to remove
• In the prompt that appears, click ‘Remove’

Resdex is the largest database of Jobseekers in India – with over 50 million profiles from various industries, functions, locations and experience levels.

With a Resdex subscription you get to reach out to these jobseekers and hire them to meet your recruitment needs.

Resdex offers:

• an intelligent search engine that help in finding the right (most relevant) candidates with great ease
• a data-driven recommender system which helps find candidates similar to the candidates you select
• the ability to refine your search by drilling down further through tools like search within results and
• ability to contact candidates by email/sms, shortlist candidates, forward resumes, organize resumes in folders
• regular alerts of resumes in your email based on the parameters you decide and at the frequency you want
• ability to take notes/reminders on resumes for additional information or future reference

You can check out various subscription packages for Resdex.
For details about the subscription packages, you may contact us at any of our branches.

To know more details and for further assistance on your purchase decision,
you may fill up “Request a call back” form and our sales representative will get back to you.

Yes, you may check out Demo Resdex to try out various search options of Resdex & how they work.
To view the contact details of candidate, you would need to subscribe to Resdex.

You may also contact us at any of our branches. Click here to view our branches at various locations.

In case you are logged in as a Super-user, you can perform various administrative tasks and view MIS usage. However, to perform resume search you will need to login using a subuser account.

You can directly search in Resdex if you’re already logged in as a subuser.

This is how you can perform a search in Resdex if you are logged in as a superuser:

• Login to Resdex.
• Under “Resdex” tab, select ‘Search Resumes’. This’ll take you to a page listing the available sub-user names that you can use to login to Resdex and perform the search.
• Select the desired sub-user from the ‘Username’ dropdown under ‘Available sub-user(s)’ tab.
• Click ‘Login’. This will take you to the Advance Search Page.
• Enter your search criteria and finally click on ‘Search Resumes’ button.
  Watch a quick video on How to Search in Resdex

If you are logged in as a subuser,

• Click on the ‘Resdex’ tab and select ‘Search Resumes’. This will directly take you to the Advanced Search Page.
• Enter your search criteria and finally click on ‘Search resumes’ button.
• This will show you the resumes matching your search criteria.

The Keyword field in the RESDEX search form searches for the inputted keyword(s) in various fields of a resume. The keywords are searched for in the following fields of the resume:

• Profile of the candidate
• Summary of experience
• Current Organization – you can look for people currently employed at certain companies by simply writing the company name in the keyword field
• Designation – you can search for specific designations such as Marketing Manager, Team Leader, CTO, and CEO etc.

The educational institute name fields – you can search for graduates from IIT, IIM etc

To save the desired resumes from the search results page

• Go to the search results page; check the box against the resume(s) you wish to save/move into a folder.
• Click on the “Save to Folder” button at the top
• Follow the instructions in the window that pops up and save/move the resume(s).

To save the desired resumes from the resume details page

• Click on the “Save to Folder” button at the resume preview page and follow the instructions.

The resume will be moved to the selected folder. This option is more time taking but is helpful when you wish to scan through the entire resume before moving it to a folder.

Once you have saved/moved the desired resume(s) to the folder(s), you can view them from the folder itself.

Watch a quick video tutorial on the same here

You can contact candidates in 3 ways:

1. Send out custom emails from your Resdex account to the candidates.
2. Send out details of jobs (posted in Naukri) in form of email from your Resdex account to the candidates
3. Sending out SMS from your Resdex account to the candidates

Method 1: By sending custom emails through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send mail’ from the actions listed at the top
• From the form that shows up, select an existing email template or compose a new email to be sent to the candidate(s)
• Attach a job (optional)
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 2: By sending job details through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send Job’ from the actions listed at the top
• From the form that shows up, select an existing job.
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 3: By sending SMS

You can also contact the candidates through SMS [you’ll need to select ‘Send SMS’ action in that case in step 2 above. However, this option is available only when you’re subscribed to our Insta Hire services. For details, please contact our sales team.

To further condense your search results and give you more precise results, you’ve the option to ‘search within results’. You can see this option in search results page

• Click on ‘Search within Results’ on search results page.
• Input the criteria in the ‘search within results’ text box, click ‘Search’

This is basically a next level search performed on your original search criteria, which remains the same.

Yes, for this you need to create contact templates using these steps:

• Login to your account
• Go to ‘Resume database’
• Click on the tab ‘Contact Templates’
• Click the button ‘Create New Template’
• This will open up a dialog box. Specify the template name, and subject, compile the email message and click on ‘Create’.

This template will be listed on the ‘Manage Contact Templates’ page in case you wish to modify it in the future. This will also be available in the ‘contact selected candidates’ form under ‘use saved template’ dropdown, after you click on ‘Send Mail’ button from the resume listing page.

You can use the ‘Cluster’ functionality to further refine your search results. For example, after you’ve performed a search and wish to see the number of resumes against each ‘role’ in that search, you can use ‘role cluster’.  To view number of resumes against various CTC ranges, you can use ‘CTC cluster’ and so on.

Resdex Quota system will work the same way on Recruiter App as it does on Desktop.

CV access Quota

CV Access quota will be deducted as per the existing quota policy.

• CV Access quota will be deducted when CV is viewed in app,
  given that the same has not been viewed by your company’s user in the last 90 days.
• CV Access quota may be deducted on the following actions in the app  (depending on the quota policy) –

  1.  When the user views the phone number from the ‘Search Result Screen’
  2.  When the user views the ‘CV Detail Screen’

Email Quota

Yes – sending mails from app would consume your Email quota.

No, the SMS would not be deducted from your InstaSMS quota. For SMS, your cellular connection will be used. Standard charges will apply as per your plan.

You can check out various subscription packages for Resdex.
For details about the subscription packages, you may contact us at any of our branches.

To know more details and for further assistance on your purchase decision,
you may fill up “Request a call back” form and our sales representative will get back to you.

Yes, you may check out Demo Resdex to try out various search options of Resdex & how they work.
To view the contact details of candidate, you would need to subscribe to Resdex.

You may also contact us at any of our branches. Click here to view our branches at various locations.

Yes, for this please contact us at any of our branches.
Click here to see branch-wise contact details.

‘Available usernames’ shows the sub-user names that are not currently logged into Resdex and are available for use.

You need to be a Super-user to turn this feature ON / OFF. If you turn it ON, you will enable sub-user(s) of your account to see a list of usernames who are not using Resdex. Thus, they can select any of the idle usernames & login to the database.

Please note that you’ll be able to view the list of available sub-users only when you’ve permissions to do so else you’ll need to contact your super-user for this.

You need to be a Super-user to turn this feature ON / OFF. If you turn it ON, you will empower sub-user(s) of your account to reset their login id if somebody has already logged into the Resdex with the same username.

In case you are a super-user, then you can reset any of the sub-user logins.  For this go to main menu and click on ‘Reset sub-user(s)’. From the listed sub-user names, click on the ones that you wish to reset and click the ‘Reset’ button.

To view Resdex activity in your account over a period of time, you can generate and view the following reports after you login to account as a super-user [These reports are available to super-user only]:

• Database Usage report:Displays the overall Resdex activity of the users of your company over a period of time.
• User Login report:Displays the login details and activity of the users using Resdex. In the last month
• Contacted Candidate MIS [available to sub-user only]:Displays the report on the candidates contacted by the sub-user. The data is available for last 7 days only and you can run the report for a specified duration.

Besides, you can also customize the reports’ display and choose the fields to be included.

You can access Resdex reports in either of the following ways:

• Login to your recruiter’s account » Go to section ‘Reports and MIS’ » Click on ‘Database Usage Reports’ or ‘Login Report’ under ‘Resdex Reports’.
• Login to Resdex » click on the tab ‘Reports & MIS’ » Click on either of these tabs: Database Usage, User login or Contacted Candidate MIS » Follow the instructions on the form and generate the desired report.

For later use, you can also download these reports in MS Excel format.

In case you wish to receive these reports in your mailbox at regular intervals, you can set daily, monthly, weekly alerts for these reports. However, this functionality is available only to a super-user.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

Response Management is a feature of eApps that helps you manage the resumes received against each job. You can move Resumes to folders, shortlist, put them on hold, deleting, forwarding and downloading them and contact candidates by email.

eApps (electronics application software) is an efficient response management tool.

Some of the salient features in eApps –

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

For the job that you’ve posted on Naukri, you can choose to receive the applications in different ways:

• eApps Basic: Choose to receive responses in your Naukri response manager with advanced filters and Questionnaires. In addition, you can also forward a copy of application email-ids chosen in your job
• Email: Directly receive the applications on the email id provided by you while posting the job.
  The responses will also be available in your basic response manager in your Naukri account
• Company URL: Redirect the applicant to this URL as soon as jobseeker clicks the apply button on the job
• Walk-in: Provide venue and date-time for jobseekers to walk-in for interviews

1. Jobs posted by you during the last 3 months on Naukri site but that are not currently active are marked as ‘Inactive’ jobs. You can’t edit and refresh such jobs but can recall them. These jobs are available in your account for a period of 3 months from the date of these being inactive.
   You can view them under Manage jobs and responses page
2. Jobs that are currently active on the site are marked as ‘Active’ jobs.
   A job remains active till 30 days from the date of posting or the date of refresh. You can edit and refresh live jobs. You can also manage the responses for these jobs and download them.

1. What is Step Up (by Naukri.com) initiative?

Step Up by Naukri is an initiative designed to support organizations which are recruiting people as a response to COVID-19 pandemic. It equips organizations from select industries with free solutions & personalized support to help them recruit faster.

2. Which industries are covered as part of Step Up initiative?

Organizations that operate in the following 5 industries – Medical/Healthcare/Hospitals, Medical Devices/Equipment, Pharma/Biotech/Clinical Research, Telecom/ISP , Internet/Ecommerce – are eligible to avail free products/services under Step Up.

3.What free services do recruiters get under Step Up initiative?

For organizations which are covered under Step Up initiative, Naukri provides the following support

• Free job postings
• Personalized Jobseeker Campaign – Naukri team will shortlist jobseekers and line up interviews for clients
• Premium hiring support – Naukri team will shortlist jobseekers for premium roles and line up interviews for clients
• Showcase to jobseekers – All jobs posted under this initiative will be aggregated and promoted to jobseekers through COVID-19 microsite for jobseekers

4. Is Step Up initiative only for existing clients of Naukri?

Step Up initiative is for both existing and new clients

5. How do I enroll my organization for Step Up initiative?

If you are an existing client of Naukri operating in the mentioned industries, please reach out to your sales SPOC for enrolling your organization under Step Up initiative.

If your organization is not a client of Naukri, please fill the lead generation form available on homepage. A Naukri team member will contact you for further details & verification.

Alternatively you can also reach out to us on –

Mail Id: covid19support@naukri.com

Phone number: 1800-102-5558

6. How long will the Step Up initiative be active for?

Step Up initiative will be active for a period of 3 months till July 31st. Organizations enrolled for this initiative can post their free jobs until the last date, which will be live on Naukri for 30 days from the day of posting.

7. Can free services be utilized after the initiative’s end date (July 31st) ?

Organizations under Step Up will not be able to post free jobs or use free services after the end date. However, services initiated before the end date will be supported until closure.

8. What if I don’t use all free services by the initiative’s end date?

Free services which are not utilized by the organization cannot be carried forward after the end date and will be deactivated.

9. If I am an existing customer already having a job posting package, can I post a paid job?

Yes. All regular paid services will continue as is.

Drawer is a app-specific local space where you can move profiles you need to take actions on.

You can take the following actions on the profiles –

1. Send Mail
2. Send SMS
3. Add to Folder
4. Delete profile

The drawer data is stored locally on your phone,  and hence,
currently profiles moved to Drawer will Not be accessible from Desktop.

In case you want to access CVs from Desktop,
you can choose to move the profiles to a Resdex Folder instead of Drawer.

Data storage in Drawer
The drawer allows you to store upto 500 profiles at one time.
Once you add more profiles, earlier profiles get overwritten.

The profiles will be kept in drawer till you are logged-in to the app.
We will remove the profile once you log out.

The CV details page can only be accessed from drawer if you have an active resdex subscription.

No, you will get Saved Searches and New Application notifications only when you are logged in to the app.

However, if you have saved Call reminder notification in Google Calendar, then the same will notified even without App login at the time of calling.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

If you have been logged out of your Naukri account, it is probably because:

• You have not used the application since 1 hour after you logged in and your login session has expired.

  [Note: It is always recommended click on the “Logout from Naukri” link after you finish using Naukri services. This is to avoid any timeouts and prevent unsaved changes from being lost].

  OR

• You do not have cookies enabled on your browser. You will need to enable cookies and then login again.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

To prevent any unauthorized access in your accounts and verify each recruiter account offered by Naukri,
all users will be required to enter a One Time Password (OTP) after submitting username/password
before they can use any Naukri service.

• Users need to mandatorily have unique and verified email ID as login ID.
• The OTP will be sent on verified email ID.
• In case verified mobile number is available in the user’s account,
  then OTP will be sent via SMS as well.
• OTP will become mandatory for all users and super users soon

There are 2 pre-requisites for OTP based Login:-

• All users must have unique and verified email ID as login ID.
  When suspicious login is detected by the system, OTP will be sent on verified email to confirm authorised login.
• Users can add and verify their mobile numbers.
  If verified mobile number is available in user’s account, then OTP will be sent via SMS as well.

With Naukri Referral tool, a recruiter can:

*  Share a Job on Naukri or post a Referral only Job, for Employees

*  Share multiple jobs in a single mailer to all your employeesCustomize referral mailers

*  Import and manage contacts from multiple sources

*  Allow employees to share jobs on their social and professional networks

*  Engage your employees using points and badges system

*  Track and manage referral applies in a single interface

*  Generate Reports on referral activity as well as payout due

Want to know more? Click here to read about Naukri Referral Tool in detail.

A super-user has the admin rights on the entire account created for a company.
In addition,  create/delete/manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions.

Super-user can also post jobs, manage responses through response manager.

A sub-user can post jobs, manage responses through response manager and change her sub-user password.

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,

• Login to your recruiter’s account as a super-user
• Hover on photo icon on the top right of the screen and click on ‘Manage Sub-Users’

• Select the sub-user to whom you wish to assign Resdex permissions for example and click on the ‘Edit’ icon against that sub-user.
  

• In the dialog that opens up, check the products under the ‘Permissions’ section and click OK.
  

You should create as many sub-users as the number of different individuals accessing Naukri.com Recruiter account.

In case you are facing any issues in adding more sub-users,
please contact our nearest branch office or write to us at support@naukri.com.

Yes, you can purchase more Resdex licenses for your users.
For this, you can contact us at any of our branches

Steps for Super-User are as follows:-

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Sub-Users” page.
3. Click on Add button.
4. Enter the email address of the recruiter. The email address entered in username will be used for communication as well. Assign required permissions. Click on Add.
5. The new user will start appearing in Pending Users section.

Steps for Sub-User are as follows:-

1. A verification mail will be sent on the added email ID. User needs to click on the verification link.
2. As soon as the user verifies her email, she will be moved to Approved Users section in Manage Users section of super user account.
3. Also, the user will be taken to Generate password page ( as happening previously)
4. User can then login to her user account.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

Please select yourself as “Un-registered” at the time of purchasing Naukri (Info Edge) services.

You can login in official website of GST for registration details.

The same can be confirmed to our concerned sales person or Customer support team within the same month of transaction.

The same can be communicated to sales person. Details can be verified in proforma invoice shared by sales person.

Also GST details can be shared with gst.customer@infoedge.in

For general GST related queries, please refer clients to https://recruiterzone.naukri.com/gst-implementation-for-naukri-customers/

For further queries, below are the POCs:-
1st : Concerned sales person

2nd : gst.customer@infoedge.in

3rd : support@naukri.com

• Know Your Customer (KYC) is mandatory requirement to enable us to know / understand our customers better and help us protect your identity as well as our jobseekers
• Process of KYC includes verifying the identity and address of customers
• KYC document approval is needed for activation of any new subscription.
  In case of non-compliance, newly purchased subscriptions will not be activated for use.

Naukri.com is committed to protecting the data provided to us by our users and increasing the security of our customer accounts.

Hence we have rolled out mandatory Know Your Customer (KYC) requirement which will enable us to know / understand our customers better.

The objective is :-
• To protect our users from being victims of fraud
• To prevent misuse of the personal information of jobseekers, which customers are privy to
• To protect the customer’s account information and identity

We need to verify the identity and address of our customers using PAN card and Address Proof

Please refer here for more details.

Following documents can be submitted for KYC verification –

1. Login to your Naukri Recruiter account as Super User.
2. Go to “Submit KYC Documents” link under Administration section.
   
3. Fill in your details and upload your PAN card and Address Proof.
   
4. We will process the documents and update your status.
   You will receive notification mail on registered email ID (for super user) about the status.
   Your pending subscriptions will get activated automatically when your KYC documents are verified.OR
   • You can also submit documents through your naukri.com account manager.
   • You can mail documents at kyc@naukri.com from super user’s email address.

1. Login to your recruiter’s account as a super-user.
2. Hover on Photo icon at the top right of the page.
   Go to Subscription Status page.
3. Scroll down to the bottom of the page.
   Your current KYC Status of your account will be available in “KYC Status” section.
4. We will also send notification email to super user when KYC documents are approved / rejected.

1. On the Submit KYC Documents page, In place of PAN Card, upload copy of acknowledgement of Form 49A.
2. KYC verification will happen on the basis of acknowledgement copy and address proof submitted.
3. You can get a 15 day window to submit your PAN Card copy.
   You can use your subscriptions in the meanwhile.*
4. Within 15 days, Submit PAN Card copy.
   In case of no PAN Card submission and verification within 15 days, the current subscription will get de-activated.
   After verification of PAN card, your subscription will remain activated without any extension.

A super-user has the admin rights on the entire account created for a company.
In addition,  create/delete/manage sub-users, edit account settings, monitor account usage, assign various permissions to sub-users, subscribe to new services, and renew existing subscriptions.

Super-user can also post jobs, manage responses through response manager.

A sub-user can post jobs, manage responses through response manager and change her sub-user password.

(In case of any problems with) If you are unable to log into Naukri Recruiter account, please check if:

• You are entering the correct username and password to log in to your Naukri account. Please note these account details are case-sensitive.
• You have cookies enabled on your browser.
• You have JavaScript enabled in your browser.

If the problem persists, please email us at support@naukri.com.
Alternatively, please contact us at any of our helpline numbers.

Yes, you can grant product usage permissions to specific users in case you’re logged in as a super-user. For this,

• Login to your recruiter’s account as a super-user
• Hover on photo icon on the top right of the screen and click on ‘Manage Sub-Users’

• Select the sub-user to whom you wish to assign Resdex permissions for example and click on the ‘Edit’ icon against that sub-user.
  

• In the dialog that opens up, check the products under the ‘Permissions’ section and click OK.
  

You should create as many sub-users as the number of different individuals accessing Naukri.com Recruiter account.

In case you are facing any issues in adding more sub-users,
please contact our nearest branch office or write to us at support@naukri.com.

Yes, you can purchase more Resdex licenses for your users.
For this, you can contact us at any of our branches

Steps for Super-User are as follows:-

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Sub-Users” page.
3. Click on Add button.
4. Enter the email address of the recruiter. The email address entered in username will be used for communication as well. Assign required permissions. Click on Add.
5. The new user will start appearing in Pending Users section.

Steps for Sub-User are as follows:-

1. A verification mail will be sent on the added email ID. User needs to click on the verification link.
2. As soon as the user verifies her email, she will be moved to Approved Users section in Manage Users section of super user account.
3. Also, the user will be taken to Generate password page ( as happening previously)
4. User can then login to her user account.

1. Login to Naukri Recruiter account as super user.
2. Go to “Manage Users” page.
3. Uncheck Resdex rights box for Approved Users to see options for transferring Resdex data.
4. Select sub user to assign Resdex folders.

If you select “None”, Resdex data of TestMNR1993@yopmail.com will not be transferred to any other user.
Data will remain with the same user account.

To retrieve your password, please go to this page and we’ll email you your account details: https://recruit.naukri.com/info/fetchPassword

Please enter your user name in the “Username” text box and click on “Send Password” button. We’ll email you your account details.

If you do not remember either your username or the email id with which you had registered for a Naukri Recruiter account, please get in touch with us at support@naukri.com.
Alternatively, please contact us at any of our branch offices.

If you have been logged out of your Naukri account, it is probably because:

• You have not used the application since 1 hour after you logged in and your login session has expired.

  [Note: It is always recommended click on the “Logout from Naukri” link after you finish using Naukri services. This is to avoid any timeouts and prevent unsaved changes from being lost].

  OR

• You do not have cookies enabled on your browser. You will need to enable cookies and then login again.

You can use one of the options to reach to our support team –

• Email us on support@naukri.com
• Call us on
  Landline: 0120-4868900
  Toll Free: 1800 102 5558

To further condense your search results and give you more precise results, you’ve the option to ‘search within results’. You can see this option in search results page

• Click on ‘Search within Results’ on search results page.
• Input the criteria in the ‘search within results’ text box, click ‘Search’

This is basically a next level search performed on your original search criteria, which remains the same.

Yes, for this you need to create contact templates using these steps:

• Login to your account
• Go to ‘Resume database’
• Click on the tab ‘Contact Templates’
• Click the button ‘Create New Template’
• This will open up a dialog box. Specify the template name, and subject, compile the email message and click on ‘Create’.

This template will be listed on the ‘Manage Contact Templates’ page in case you wish to modify it in the future. This will also be available in the ‘contact selected candidates’ form under ‘use saved template’ dropdown, after you click on ‘Send Mail’ button from the resume listing page.

You can use the ‘Cluster’ functionality to further refine your search results. For example, after you’ve performed a search and wish to see the number of resumes against each ‘role’ in that search, you can use ‘role cluster’.  To view number of resumes against various CTC ranges, you can use ‘CTC cluster’ and so on.

Resume alerts are the mails that you receive whenever any new resume matching your saved search criteria enters our resume database. This is to keep you updated on the latest matches against your saved searches.

To set alert settings and frequency:

• Login to your account
• Under ‘Resume database’, click on ‘Saved Searches’
• On the ‘Manage Saved Searches’ page that comes up, click on the tab ‘saved searches’.
• Check the saved search for which you wish to receive resume alerts via email
• Click on ‘Edit Alert settings’ icon against that search
• Follow the instructions on the dialog that comes up

This will set your resume alerts.

Yes, you can add additional notes to a resume by using the ‘Add comments’ option available at the -right on the resume listing page and resume detail page.

Click on that option and enter the desired comments

To print a resume, click on the resume heading from the resume listing page. This will show the resume preview in detail. Click on the ‘Print’ option and this’ll print the resume.

Yes. To download resume(s):

• Login to your account and go to the folder from which you want to download the resumes.
• Click on ‘Download resume(s)’
• Specify the starting and ending index of the resumes you wish to download.
• Click ‘download’

This will download the desired resumes.

To download the resume that you’re currently viewing, simply click on the ‘Download’ option available at the of the resume preview page.

Watch a quick video tutorial on the same

Resume Freshness indicates when a candidate was last active on our site. You can search the resumes in Resdex based on the resume freshness.

In case you are logged in as a Super-user, you can perform various administrative tasks and view MIS usage. However, to perform resume search you will need to login using a subuser account.

You can directly search in Resdex if you’re already logged in as a subuser.

This is how you can perform a search in Resdex if you are logged in as a superuser:

• Login to Resdex.
• Under “Resdex” tab, select ‘Search Resumes’. This’ll take you to a page listing the available sub-user names that you can use to login to Resdex and perform the search.
• Select the desired sub-user from the ‘Username’ dropdown under ‘Available sub-user(s)’ tab.
• Click ‘Login’. This will take you to the Advance Search Page.
• Enter your search criteria and finally click on ‘Search Resumes’ button.
  Watch a quick video on How to Search in Resdex

If you are logged in as a subuser,

• Click on the ‘Resdex’ tab and select ‘Search Resumes’. This will directly take you to the Advanced Search Page.
• Enter your search criteria and finally click on ‘Search resumes’ button.
• This will show you the resumes matching your search criteria.

The Keyword field in the RESDEX search form searches for the inputted keyword(s) in various fields of a resume. The keywords are searched for in the following fields of the resume:

• Profile of the candidate
• Summary of experience
• Current Organization – you can look for people currently employed at certain companies by simply writing the company name in the keyword field
• Designation – you can search for specific designations such as Marketing Manager, Team Leader, CTO, and CEO etc.

The educational institute name fields – you can search for graduates from IIT, IIM etc

To save the desired resumes from the search results page

• Go to the search results page; check the box against the resume(s) you wish to save/move into a folder.
• Click on the “Save to Folder” button at the top
• Follow the instructions in the window that pops up and save/move the resume(s).

To save the desired resumes from the resume details page

• Click on the “Save to Folder” button at the resume preview page and follow the instructions.

The resume will be moved to the selected folder. This option is more time taking but is helpful when you wish to scan through the entire resume before moving it to a folder.

Once you have saved/moved the desired resume(s) to the folder(s), you can view them from the folder itself.

Watch a quick video tutorial on the same here

You can contact candidates in 3 ways:

1. Send out custom emails from your Resdex account to the candidates.
2. Send out details of jobs (posted in Naukri) in form of email from your Resdex account to the candidates
3. Sending out SMS from your Resdex account to the candidates

Method 1: By sending custom emails through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send mail’ from the actions listed at the top
• From the form that shows up, select an existing email template or compose a new email to be sent to the candidate(s)
• Attach a job (optional)
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 2: By sending job details through Resdex:

• Select the desired resume(s) from the resume listing page
• Click ‘Send Job’ from the actions listed at the top
• From the form that shows up, select an existing job.
• In case you are sending mails to multiple jobseekers, then you need to apply Candidate filters
• Preview and send the mail

Method 3: By sending SMS

You can also contact the candidates through SMS [you’ll need to select ‘Send SMS’ action in that case in step 2 above. However, this option is available only when you’re subscribed to our Insta Hire services. For details, please contact our sales team.

Response Management is a feature of eApps that helps you manage the resumes received against each job. You can move Resumes to folders, shortlist, put them on hold, deleting, forwarding and downloading them and contact candidates by email.

eApps (electronics application software) is an efficient response management tool.

Some of the salient features in eApps –

What are Naukri Job Postings? What all can I do with your Job Postings solution?

When you need to fill a position, time is money. And every minute counts.

When you need to get your job in front of the most qualified job seekers. You need an easy and reliable way to manage incoming CVs and select the right person for the job.

And that’s what posting your job on Naukri delivers – the most efficient and cost-effective way to hire online.

How much does it cost?

Our Job Posting solution has 2 variants: Hot vacancies and Classifieds. Both come in various subscription packages; basis of number of job postings / subscription period, you could pick one according to your needs.

Hot Vacancy Packs and Subscriptions

These are our premium job posting services that include:

Classified Listing and Subscription

These are our basic job listings that include:

For details on various subscriptions, click here.

For more customized solutions, please contact our sales team at any of our branches.

You can also request more information by filling this form and sending it to us: Request Info

Naukri Recruitment solutions till now were available on desktop only.
Starting July’17, we will start providing feature to use the same on mobile as well.

Naukri.com Recruiter App is the perfect solution for you to hire on the go and
connect with the potential candidates.

Designed as a companion to the Naukri Desktop recruiter platform, this app is a convenient way of hiring the best talent anytime, anywhere and across any mobile device. Use the app to:

* Search in Resdex and view relevant CVs

* Source and manage candidates

* Receive applications in real-time for your jobs

* See all previous comments on a CV

* View job responses and make the best hire in minimum possible time

For any queries, reach us at RecruiterAppProduct@naukri.com

Resdex is the largest database of Jobseekers in India – with over 50 million profiles from various industries, functions, locations and experience levels.

With a Resdex subscription you get to reach out to these jobseekers and hire them to meet your recruitment needs.

Resdex offers:

• an intelligent search engine that help in finding the right (most relevant) candidates with great ease
• a data-driven recommender system which helps find candidates similar to the candidates you select
• the ability to refine your search by drilling down further through tools like search within results and
• ability to contact candidates by email/sms, shortlist candidates, forward resumes, organize resumes in folders
• regular alerts of resumes in your email based on the parameters you decide and at the frequency you want
• ability to take notes/reminders on resumes for additional information or future reference

All jobs remain active on the site for 31 days from the date of posting.

You can view this information on recruiters’ home after you login
(in the subscription status module – for super-user).
You can also see this number at the top of Manage Jobs section.

All jobs remain active on the site for 31 days from the date of posting.